Microsoft Intune

Microsoft Intune Deployment and Support in Dubai

Microsoft Intune manages business devices and protects access to company applications. GR IT plans enrolment, application deployment, device policies and compliance for Windows, Mac and mobile fleets, with a pilot before wider rollout.

Get an Intune quote See capabilities

The Microsoft Intune admin centre on a laptop showing device health, compliance and platform distribution, with a phone and tablet beside it and Windows, macOS, iOS and Android marks above, against a Dubai skyline.

A real anecdote, in numbers

Millions lost in a stolen iPad.

A real UAE client lost an iPad with unencrypted client data and shipped it to the wrong location. Seven-figure contractual penalties followed when the data could not be proven destroyed. Intune wipe-on-loss with conditional access and FileVault baseline would have closed that gap in 90 seconds, with auditor-ready evidence on the way out.

Remote device wipe within 90 seconds of theft report
Location services and last-known-location reporting
Conditional access blocks lost device from re-enrolling
Encryption baseline (BitLocker, FileVault) enforced before enrolment completes

Get the wipe-on-loss baseline

What Intune does

Six device-management disciplines, one platform.

Intune brings supported device configuration, deployment and compliance policies into a central service. Enrolment and any hands-on preparation depend on the platform and existing device state.

Autopilot enrollment

Windows Autopilot provisions supported Windows devices using your agreed configuration. Apple devices use separate Apple enrolment methods. Registration, applications and policies are tested before deployment.

Configuration profiles

OS settings, security baselines, network configuration, certificates. Deployed by group, audited continuously, drift-corrected automatically.

Application deployment

Win32, MSI, MSIX, App Store apps, custom packages. Deployed by user or device, with assignment policies, dependency handling, and patch automation.

Compliance policies

Define what compliant looks like (encryption, patch level, password policy, jailbreak detection) and enforce via conditional access. Non-compliant devices lose access automatically.

BYOD and MAM

Mobile Application Management for personal devices, container-based separation of corporate data, selective wipe of corporate apps without touching personal data.

Reporting and audit

Device-inventory reporting, compliance dashboards, audit logs of every configuration change. Audit-ready evidence for ISO 27001, NESA, DFSA reviews.

Comprehensive device management

Three feature pillars across the device lifecycle.

Intune is a platform, not a single product. We deploy each pillar in a way that scales beyond the first 100 devices: MDM with policy templates, MAM for BYOD, Autopilot for zero-touch, plus the analytics and security layer most clients forget exists.

Device Management Capabilities

Full MDM across iOS, Android, Windows, and macOS, plus MAM for BYOD scenarios where you do not want to enrol the whole device. Autopilot and Apple Business wired into the OEM relationship so devices arrive ready.

MDM enrollment, security policies, remote wipe
MAM app-protection policies for BYOD
Windows Autopilot zero-touch deployment
Apple Business zero-touch enrolment
Certificate, OS-update, and configuration management

Endpoint Analytics

Real-time fleet health: device performance scoring, user-experience analytics, app reliability, and network connectivity. Proactive remediation closes common issues automatically before users open a ticket.

Device performance and startup-time scoring
User-experience score per device and group
App reliability and crash analytics
Network connectivity and Wi-Fi health
Proactive remediation scripts (auto-fix common issues)

Advanced Security

Conditional access, endpoint protection, information protection, and Zero Trust enforcement, all configured against device compliance signals. Non-compliant devices lose access automatically; compliant devices roam freely.

Conditional access tied to device compliance
Defender for Endpoint integration and onboarding
BitLocker, FileVault, and disk-encryption enforcement
Information protection and DLP across endpoints
Zero Trust device-trust verification

Every endpoint, every platform

Supported platforms across the modern fleet.

Intune is a multi-OS platform, not a Windows-only one. We deploy and tune across the OS mix UAE clients actually run, including the wearables, kiosks, and tablets the rest of the market forgets about.

Windows

macOS

iOS

iPadOS

Android

wearOS

ChromeOS

Why GR IT for Intune

Four reasons clients pick us for the deployment.

Intune deployments succeed or fail on configuration discipline. Out-of-the-box Intune is a starter kit; tuning is the work.

90+ Intune tenants

Pattern recognition matters. We have deployed Intune across Windows, Mac, iOS, Android. Common configuration traps, common compliance gaps.

Multi-OS expertise

Many vendors are Windows-only. We deploy and tune across Mac, iOS, Android, ChromeOS. Mac fleets are first-class, not an afterthought.

Hardware partnerships

We review supplier registration for Windows Autopilot and Apple Business device assignment separately, so eligible devices use the appropriate enrolment method.

Audit-ready evidence

ISO 27001, NESA, DFSA reviews answered with Intune compliance reports, configuration history, and audit logs. Compliance-ready by default.

Implementation methodology

Your Intune deployment journey, week by week.

Every Intune engagement runs the same five-phase plan. Each phase has a defined output, a sign-off gate, and a duration we commit to up front.

01
Phase 1· 1-2 weeks
Planning
Requirements gathering, current-state assessment, policy planning, and pilot-group selection. Output: deployment roadmap and configuration baseline document.
- Fleet inventory across departments and OS
- Workflow analysis and pain-point identification
- Policy framework aligned to your industry
- Pilot-group selection and success criteria
02
Phase 2· 1 week
Setup
Entra ID integration, Intune tenant configuration, compliance policies, and application preparation. Foundation laid before the pilot user touches a device.
- Entra ID and Intune tenant integration
- Compliance and configuration profiles
- App catalog (Win32, MSI, App Store)
- Conditional-access policies in report-only mode
03
Phase 3· 2-4 weeks
Pilot
Pilot deployment to 10-20 users (typically IT and management). Real-world testing, policy refinement, training-material draft. Issues triaged before the wider rollout.
- Pilot device enrollment and feedback loop
- Policy refinement based on real usage
- Training materials and runbooks drafted
- Conditional-access enforcement enabled
04
Phase 4· 4-8 weeks
Rollout
Phased fleet enrollment by department. Help-desk preparation, end-user communication, on-the-ground support during cutover. Minimal business disruption is the goal.
- Department-by-department enrollment
- End-user training (sessions and self-serve)
- Help-desk runbooks and escalation paths
- Active monitoring during cutover windows
05
Phase 5· Ongoing
Optimisation
Performance tuning, policy updates, new-feature adoption, monthly fleet-health review. Same team that deployed continues to operate and tune.
- Monthly fleet-health and compliance review
- Quarterly policy and configuration tuning
- New-feature adoption (Plan 2 features, ABM)
- Continuous improvement against KPIs

Industries using Intune

Intune deployments by sector.

Six sectors where Intune provides material device-management uplift.

Financial services

DIFC and ADGM-licensed firms using Intune for compliance-required device controls, encryption enforcement, audit-trail evidence.

Healthcare

Hospitals and clinics using Intune for clinical-device management, kiosk-mode configurations, PHI containment via MAM.

Professional services

Law firms and consultancies using Intune for partner-laptop management, document-management app deployment, BYOD with selective wipe.

Tech and SaaS

SaaS companies using Intune for dev-laptop management, secure dev environment configuration, SOC 2 device evidence.

Retail and multi-location

Multi-store retail using Intune for POS device management, kiosk-mode store devices, shared-device profiles for retail staff.

Education

Schools using Intune for student device fleets (iPad, Chromebook, Surface), exam-mode lockdown, content filtering, parent-portal access.

Real-world scenarios

How we solve your device management challenges.

Every UAE business hits the same set of device-management problems. These are four we have solved this year, with the policy mix that fixed each one.

Real estate, Dubai Marina

Challenge

Employees were using personal apps on company phones, and sensitive client emails were being copied to personal accounts. The leakage was hard to detect and impossible to prove.

What we did

We deployed MAM app-protection policies that protect only corporate data. Employees keep their personal apps, but work emails cannot be copied or forwarded to personal accounts, and corporate data is selectively wipeable.

Outcome

100% data-leakage prevention with no drop in employee satisfaction

Zero leak events in 12 months

Construction group, Abu Dhabi

Challenge

New-employee onboarding took three days because IT had to manually configure every laptop with apps, VPN, and security settings. The HR and IT teams were drowning in setup tickets.

What we did

Windows Autopilot deployment. New hires unbox the laptop, enter their corporate credentials, and Office, VPN, line-of-business apps, and security policies install automatically without IT touching the device.

Outcome

New-employee setup reduced from 3 days to 30 minutes, IT freed for higher-value work

3 days → 30 min

Insurance brokerage, DIFC

Challenge

A sales-team iPad containing client records was stolen from a car in Dubai Mall parking. The brokerage faced potential DFSA reporting and reputational damage if the data leaked.

What we did

Remote wipe was triggered within 2 minutes of the theft report. The device was completely erased before the thief booted it. Conditional access then blocked the device from re-enrolling without IT approval.

Outcome

Zero data breach despite physical theft, DFSA notification not required

Wiped < 2 min

Healthcare clinic, Sharjah

Challenge

Employees were installing random apps from the App Store and Play Store. One contained malware that nearly compromised the patient-record system, triggering a DHA-mandated incident review.

What we did

App whitelisting and a managed app catalog. Employees can only install pre-approved business apps; personal apps are blocked on managed devices; BYOD uses MAM-only policies for personal-app freedom with corporate-data protection.

Outcome

99.9% reduction in security incidents from malicious apps

99.9% incident drop

Intune vs traditional MDM

What Intune adds over older MDM platforms.

Many clients arrive after a year on AirWatch, Jamf-only, or Workspace ONE. The honest comparison:

Cloud-native (no on-prem server)

Traditional MDMOften on-prem

Microsoft Intune

Conditional access integration

Traditional MDMLimited or none

Microsoft IntuneNative via Entra ID

Multi-OS support

Traditional MDMOften single-OS focus

Microsoft IntuneWin/Mac/iOS/Android/ChromeOS

Defender integration

Traditional MDM

Microsoft Intune

Autopilot zero-touch

Traditional MDM

Microsoft Intune

Microsoft 365 alignment

Traditional MDMSeparate vendor

Microsoft IntuneSingle tenant

Annual licensing cost

Traditional MDMHigher (separate licence)

Microsoft IntuneOften included with M365 E3/E5

Feature	Traditional MDM Single-OS focus	Microsoft Intune Cloud-native multi-OS
Cloud-native (no on-prem server)	Often on-prem
Conditional access integration	Limited or none	Native via Entra ID
Multi-OS support	Often single-OS focus	Win/Mac/iOS/Android/ChromeOS
Defender integration
Autopilot zero-touch
Microsoft 365 alignment	Separate vendor	Single tenant
Annual licensing cost	Higher (separate licence)	Often included with M365 E3/E5

How a deployment runs

From fleet audit to managed device operations.

Every Intune engagement runs the same path. Documented, evidenced, deliverable on a fixed timeline.

1
Fleet audit
1-2 weeks
Inventory of devices, OS mix, current management posture, OEM relationships. Output: fleet report and deployment plan.
2
Pilot
2-3 weeks
Configuration profiles built, pilot group enrolled, baseline tested. Issues triaged before fleet rollout.
3
Rollout
4-8 weeks
Phased fleet enrollment by group. Help-desk preparation, communication to end users, on-the-ground support during cutover.
4
Operate
Continuous
Ongoing configuration management, compliance reporting, application updates, audit evidence. Monthly fleet health review.

“We had 350 laptops on three different management platforms (legacy SCCM, JAMF, manual). GR IT consolidated everything to Intune in eight weeks: Autopilot for the Windows fleet, ABM-DEP for the Macs, BYOD with MAM for personal phones. Onboarding a new staff member used to take a half-day; now it is one click and the user signs in.”

Tariq Bin Salem

IT Operations Director · Mid-market professional services group

350 devices consolidated, onboarding 4hrs to 1 click

Why UAE companies pick GR for Intune

Four numbers that show up in our deployments.

Numbers from our 90+ Intune client portfolio. Not best-case, averages from active managed-Intune clients in the past 12 months.

Since 2022

Operating Intune

Multi-OS device management running on every managed engagement; we have shipped every recent Intune feature into production.

< 1 Hour

To enrol a device

Autopilot and ABM-DEP land devices ready for the user; typical first-login to productive in under one hour.

All sizes

Fleet experience

From 5-device free-zone startups to 5,000-device multi-region operations, same engineering team.

99.9%

Policy compliance

Average compliance-policy adherence across managed fleets, measured over rolling 90-day windows.

Common questions

Microsoft Intune, frequently asked.

An Intune project can include device inventory, enrolment design, application packaging, configuration policies and compliance integration. We agree supported platforms, pilot users, acceptance checks and handover documentation before rollout. Ongoing operations are included only where explicitly scoped.

The required licences depend on the users, devices and features in scope. Base management, advanced capabilities and Entra-dependent access controls have different entitlements. We check your current subscriptions and Microsoft's licensing documentation before recommending additional licences.

Yes, on supported platforms, although capabilities differ by operating system. We check your Mac enrolment, applications, encryption and reporting needs against Intune's available controls. The choice between Intune and Jamf should follow those requirements, not a fixed number of Macs.

Supported apps can use Intune app protection policies without full device enrolment. These policies govern company data in those apps and can support selective removal. They do not provide all the controls available for an enrolled corporate device; the chosen apps and access rules need testing.

Do not assume that a device can enrol in two MDM services at once. The migration method depends on its platform, ownership and enrolment type. We pilot the supported transition, identify any reset or re-enrolment requirement and plan continuity before removing existing management.

No. Configuration Manager co-management is a supported Windows management model with responsibilities divided by workload between Configuration Manager and Intune. It is different from trying to enrol a device in two unrelated MDM providers.

Windows Autopilot provisions supported Windows devices using an agreed organisation configuration. A deployment needs the appropriate registration or preparation method, identity settings, apps and policies. It can reduce hands-on setup, but business applications and the user experience still need a tested pilot.

Applications need suitable install, detection and update rules. Windows update policies need rollout groups, deadlines and monitoring. We test the agreed applications and policy interactions before wider deployment; a successful policy assignment alone does not prove an application or update is working.

Yes. We first review enrolment coverage, policies, applications, administrator access and unresolved device issues. The output is a scoped remediation and management plan. Existing settings are assessed before changes are made to avoid removing controls your business relies on.

Account access, sessions and device actions need a coordinated process. Retire, wipe and app selective wipe have different effects and depend on the platform and management method. We agree the action for each ownership type and verify its result rather than assuming an account change erased device data.

Timing depends on device readiness, application complexity, identity configuration and pilot findings. Discovery produces a rollout plan with acceptance checks and dependencies. We do not set a fixed completion date from device count alone.

List device counts by platform, current management tools, Microsoft subscriptions and critical applications. Identify personal versus company-owned devices and any deployment deadline. These details help define the enrolment approach and pilot scope.

Related services and official guidance.

Microsoft Entra

Identity platform tightly integrated with Intune. Conditional access policies use Intune compliance signals to enforce device-based access controls.

Microsoft Defender

Endpoint EDR that integrates with Intune for unified device security. Threat detection signals feed compliance policies for risk-based access.

IT AMC

When Intune deployment is part of a wider IT AMC engagement: bundled with hardware, network, M365, and cybersecurity baseline operations.

Microsoft Intune licensing

Check current licence requirements and verify the subscriptions available in your tenant.

Microsoft Intune planning guide

Microsoft's guidance on device inventory, ownership, enrolment and rollout planning.

Ready to deploy Intune properly?

Talk to a device-management specialist.

Three-minute form. Our device-management team gets back the same business day to schedule a discovery call. We will tell you which Intune plan and OEM strategy fits your fleet before you commit to a deployment.

Get an Intune quote See Microsoft Entra

Related Services

Explore more solutions that work great with this service

Traditional MDM

Single-OS focus

Microsoft Intune

Cloud-native multi-OS

Cloud-native (no on-prem server)

Often on-prem

Conditional access integration

Limited or none

Native via Entra ID

Multi-OS support

Often single-OS focus

Win/Mac/iOS/Android/ChromeOS

Defender integration

Autopilot zero-touch

Microsoft 365 alignment

Separate vendor

Single tenant

Annual licensing cost

Higher (separate licence)

Often included with M365 E3/E5

Microsoft Intune Deployment and Support in Dubai

Millions lost in a stolen iPad.

Six device-management disciplines, one platform.

Autopilot enrollment

Configuration profiles

Application deployment

Compliance policies

BYOD and MAM

Reporting and audit

Three feature pillars across the device lifecycle.

Device Management Capabilities

Endpoint Analytics

Advanced Security

Supported platforms across the modern fleet.

Four reasons clients pick us for the deployment.

90+ Intune tenants

Multi-OS expertise

Hardware partnerships

Audit-ready evidence

Your Intune deployment journey, week by week.

Planning

Setup

Pilot

Rollout

Optimisation

Intune deployments by sector.

Financial services

Healthcare

Professional services

Tech and SaaS

Retail and multi-location

Education

How we solve your device management challenges.

What Intune adds over older MDM platforms.

From fleet audit to managed device operations.

Fleet audit

Pilot

Rollout

Operate

Four numbers that show up in our deployments.

Microsoft Intune, frequently asked.

What does an Intune implementation include?

Which Intune licences do we need?

Can Intune manage business Macs as well as Windows devices?

Can we protect work data on personal phones without full enrolment?

Can devices stay enrolled in another MDM while moving to Intune?

Is Configuration Manager co-management the same as two MDM enrolments?

What does Windows Autopilot do?

How are application deployment and updates handled?

Can you take over an existing Intune environment?

How do offboarding and remote removal work?

How long does an Intune deployment take?

What information should we provide before an Intune consultation?

Related services and official guidance.

Microsoft Entra

Microsoft Defender

IT AMC

Microsoft Intune licensing

Microsoft Intune planning guide

Talk to a device-management specialist.

Related Services

Intune Configuration Profiles

Device Enrolment

Endpoint Analytics

SCCM to Intune

Endpoint Privilege Management

Defender for Endpoint

Entra Conditional Access

iPhone and iPad Management

More related services

Microsoft Intune Deployment and Support in Dubai

Millions lost in a stolen iPad.

Six device-management disciplines, one platform.

Autopilot enrollment

Configuration profiles

Application deployment

Compliance policies

BYOD and MAM

Reporting and audit

Three feature pillars across the device lifecycle.