Microsoft 365 administration, run by certified specialists.
- 5minP1 Response
- 283+Tenants
- 24/7Coverage
- FreeAudit
Day-to-day administration, end-to-end.
Tenant configuration
Subscriptions, domains, organizational settings, and tenant-wide policies aligned to your compliance posture.
User lifecycle
Joiner / mover / leaver workflows. Provisioning, license assignment, group membership, and clean off-boarding.
Identity & MFA
Conditional access, sign-in risk policies, MFA enforcement, and privileged identity management with break-glass accounts.
Security baselines
Defender for Office 365, anti-phishing, attachment sandboxing, URL detonation. We tune thresholds for actionable signal, not noise.
License optimization
Audit underused licenses, right-size your tier mix, surface savings without taking features away from users who use them.
Compliance & audit
Retention policies, eDiscovery, audit log review, DLP rules, and UAE data residency configuration where required.
Reporting & analytics
Monthly tenant health reports, login analytics, license usage trends, and security incident summaries, written so leadership can read in five minutes.
Migration & co-existence
From G Suite, on-prem Exchange, or legacy M365. Hybrid co-existence during cutover. Mailbox migrations run outside business hours.
Backup & recovery
Third-party backup of mailboxes, OneDrive, SharePoint, and Teams. Granular restore. Backups verified weekly, not just scheduled.
What sets our M365 admin team apart.
Microsoft CSP since 2022
Direct billing relationship with Microsoft means licensing escalations go through partner channels, not consumer support queues.
283+ tenants under management
Pattern recognition across hundreds of UAE deployments. We have already seen the issue you are about to hit.
5-minute P1 SLA, 24/7
Round-the-clock administration from a Dubai-based team. Real engineers responding, not first-line ticket triage.
UAE data-residency depth
Tenant provisioning in Microsoft's UAE region with compliance documentation for DPL, ADGM, and DIFC requirements.
Microsoft 365 for the way your sector actually works.
Real estate
Heavy SharePoint use for property files, automated workflows for tenant onboarding, mobile-first access for site visits and inspections.
Healthcare
Clinics, hospitals, and medical groups. Patient data segmented through sensitivity labels, retention policies aligned to UAE healthcare regulations.
Financial services
Asset managers, family offices, and fintech. Conditional access for regulated work, dedicated DLP rules for client communications.
Hospitality
Hotels and restaurant groups. Front-of-house Outlook for reservations, back-office SharePoint for SOPs, Teams for shift coordination.
Trading & logistics
Multi-entity trading houses with offices across MENA. Cross-tenant licensing, regional admin delegation, audit logs by entity.
Professional services
Law firms, accounting practices, consulting groups. Information barriers, eDiscovery readiness, client-confidentiality DLP rules.
What you actually get.
| Feature | Self-managed Your team handles it | GR IT managed We handle it |
|---|---|---|
Initial tenant configuration Domains, retention, audit logging, security defaults. | ||
MFA and conditional access Risk-based policies, break-glass accounts. | Often partial; gaps common | |
License audit and right-sizing | Annual at best | Quarterly with documented savings |
24/7 incident response Real engineers, not ticket triage. | P1 5min · P2 10min · P3 30min | |
Defender tuning per environment | Default thresholds, alert fatigue | |
Microsoft escalation path | Direct CSP partner access | |
Monthly tenant health report |
A clear engagement model.
- 1
Discovery & audit
1-2 days
Free one-hour audit of your existing tenant, MFA coverage, conditional access, license usage, Defender baseline, DKIM/DMARC alignment. Output: a written remediation plan you can accept or adjust.
- 2
Remediation
1 week
Apply security baselines, close MFA gaps, tune Defender, clean up licensing. Communicated in advance, executed in scoped change windows.
- 3
Operations
Ongoing
Day-to-day administration: tickets, change requests, monitoring, monthly health reports. Priority-tiered SLAs (P1 5min · P2 10min · P3 30min).
- 4
Strategic review
Quarterly
Tenant health, compliance posture, license optimization, and roadmap. The output is a written summary your leadership can read in five minutes.
“We migrated from on-prem Exchange to Microsoft 365 with GR IT across two weekends, both invisible to staff. The follow-up review caught two policy gaps before they became audit findings. We have since folded their team in as our managed M365 admin.”
Microsoft 365 admin, frequently asked.
Resources for IT decision-makers.
Microsoft 365 plan comparison
Plan-by-plan feature breakdown across Business Basic, Standard, Premium, and Enterprise tiers, with the licensing decisions most teams get wrong.
Microsoft 365 hub
The full surface: Exchange, Teams, SharePoint, OneDrive, Defender, Intune, Entra. What we deploy and operate end-to-end.
Cybersecurity audit
M365 admin is one piece. Read how we approach the broader security posture audit and remediation programme.
Free Microsoft 365 admin audit.
One hour. We review tenant configuration, MFA coverage, license usage, and compliance posture. You walk away with a written plan, accept it, adjust it, or take it elsewhere.
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