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  1. Microsoft 365 Apps

Microsoft 365 Apps

Microsoft 365 Apps, deployed properly across the fleet.

Zero-touch deployment, managed updates, multi-language support and seamless configuration, so Office just works on every device, every time.

Get an M365 Apps quoteSee capabilities
The Microsoft 365 apps portal on a laptop showing Word, Excel, PowerPoint, Outlook, Teams, OneDrive, OneNote and Access, with click-to-run, update channel, Outlook configuration, Teams, OneDrive and reporting marks above it, against a Dubai skyline.
Microsoft 365 Apps
What an M365 Apps engagement covers

Six workstreams that make Office apps boring (in a good way).

Office is the muscle memory of every business. Our deployments make sure it just works, on every device, in every language, every time.

Click-to-Run deployment

M365 Apps for enterprise deployed via ODT, Intune, or SCCM. Custom configuration XML, language packs, channel selection, signed-in defaults pre-configured.

Update-channel management

Current Channel for IT, Monthly Enterprise for the rest, Semi-Annual for regulated environments. Update rings tested in pilot before fleet rollout.

Outlook configuration

Auto-discover, signed-in defaults, MFA-aware, conditional-access compliant. Hybrid-mailbox configurations supported. Add-ins and shared mailboxes pre-configured.

Teams desktop

Teams desktop installation, sign-in defaults, meeting-app deployment, audio/video device pairing. Optimised for hybrid-work patterns.

OneDrive Known Folder Move

Documents, Desktop, Pictures redirected to OneDrive automatically. Reduces local-disk usage, enables true any-device experience, supports backup discipline.

Reporting and licensing

M365 Apps usage analytics, licence-utilization reporting, idle-licence reclamation. Right-size your spend, identify under-using teams for re-engagement.

Why GR IT for M365 Apps

Four reasons clients pick us for the deployment.

M365 Apps deployment is not glamorous, but bad deployments cost a productive day per user when something breaks. Discipline is the differentiator.

68+ M365 Apps tenants

Pattern recognition matters. We have rolled out M365 Apps across SMEs, regulated firms, and education. Common deployment quirks, common configuration traps.

Zero-touch deployment

Apps install via Intune or Autopilot at first sign-in. No re-imaging, no IT touch, no shipping back. Onboarding is one click, not a half-day.

Multi-language

Multi-language deployments are routine: English, Arabic, plus most major regional languages. Language-pack deployment automated, locale defaults configured.

Dubai-based engineers

Senior M365 engineers based in Dubai. Same team that deploys runs the help desk, so configuration knowledge stays with the support contract.

Industries using M365 Apps

M365 Apps deployments by sector.

Six sectors where we have shipped M365 Apps as part of broader M365 work or standalone Apps engagements.

Professional services

Law firms, accountancies, consultancies. Document templates pre-configured, citation tools, comment-aware Word, PowerPoint themes for client work.

Financial services

DIFC and ADGM-licensed firms using M365 Apps with Excel/Word for analyst output, secure attachment handling, sensitivity-label-aware editing.

Healthcare

Healthcare admin and management offices using M365 Apps with PHI-aware sensitivity labels, secure document handling, retention enforcement.

Tech and SaaS

SaaS companies using M365 Apps as the productivity baseline alongside Slack, Notion, dev tools. M365 Apps integrated into single-sign-on.

Retail and operations

Retail and operations groups using M365 Apps for store-ops procedures, supplier-comms, executive reports, multi-store reporting.

Education

Schools and universities using M365 Apps for staff productivity, classroom resources, student-facing tooling. A1/A3/A5 SKUs supported.

M365 Apps vs perpetual Office

Why most clients move off Office 2019/2021.

Many clients arrive on perpetual Office licences from a one-time purchase. The honest comparison:
Continuous feature updates
Perpetual Office 2019/2021
Microsoft 365 Apps
Cross-device sign-in (5 devices/user)
Perpetual Office 2019/2021
Microsoft 365 Apps
OneDrive integration
Perpetual Office 2019/2021Limited
Microsoft 365 AppsNative
Teams integration
Perpetual Office 2019/2021
Microsoft 365 Apps
Sensitivity-label editing
Perpetual Office 2019/2021Limited
Microsoft 365 AppsFull
Total cost (3-year mid-market)
Perpetual Office 2019/2021Higher (per-device perpetual)
Microsoft 365 AppsLower (per-user subscription)
Copilot eligibility
Perpetual Office 2019/2021
Microsoft 365 AppsYes (with Copilot SKU)
Feature
Perpetual Office 2019/2021
One-time purchase
Microsoft 365 Apps
Subscription
Continuous feature updates
Cross-device sign-in (5 devices/user)
OneDrive integration
LimitedNative
Teams integration
Sensitivity-label editing
LimitedFull
Total cost (3-year mid-market)
Higher (per-device perpetual)Lower (per-user subscription)
Copilot eligibility
Yes (with Copilot SKU)
How a deployment runs

From fleet audit to managed M365 Apps operations.

Every M365 Apps engagement runs the same path. Documented, evidenced, deliverable on a fixed timeline.
  1. 1

    Fleet audit

    1 week

    Inventory of devices, current Office state, licence audit. Output: deployment plan and configuration spec.

  2. 2

    Pilot

    1-2 weeks

    Pilot group deployed with custom configuration. Issues triaged, configuration tuned, documentation finalised.

  3. 3

    Rollout

    2-4 weeks

    Fleet deployment in waves by team. Help-desk preparation, communication to end users, on-the-ground support during cutover.

  4. 4

    Operate

    Continuous

    Ongoing update-channel management, configuration changes, licence reporting, monthly fleet health review.

“We had M365 E3 licences for two years and Office on every laptop, but every laptop was different: different versions, different add-ins, different language packs, different update states. GR IT consolidated everything to a single managed M365 Apps deployment in three weeks. Now every laptop is identical, updates flow through a tested pilot ring, and our help-desk volume on Office issues dropped 60%.”
Reza Behdad
IT Manager · Mid-market trading group, Business Bay
Identical fleet, help-desk Office tickets down 60%
Common questions

Microsoft 365 Apps, frequently asked.

Inventory application versions, add-ins, macros and business dependencies first. Agree the deployment and update model, then test representative workflows before rollout. The handover should identify unsupported dependencies and who approves future changes.

Microsoft renamed Office 365 ProPlus to Microsoft 365 Apps for enterprise. Same product, same licence, new name. The Apps in your M365 E3 or E5 subscription. Older perpetual Office (2016/2019/2021) is a separate product.

Current Channel for IT/dev users who want latest features (and tolerate occasional bugs). Monthly Enterprise Channel for most users (predictable monthly updates, 30-day pilot window). Semi-Annual Enterprise Channel for regulated/conservative environments (twice-yearly updates, 6-month pilot window). We recommend a hybrid: Current for IT, Monthly Enterprise for users.

COM add-ins (older) deployed via configuration profiles or Group Policy. Office Add-ins (modern, JS-based) deployed via Microsoft 365 admin centre with org-wide assignment. We map your add-in inventory in the audit and deploy via the appropriate mechanism.

Yes. Arabic language pack deployed via configuration XML or Intune. RTL support automatic, locale defaults configured. Multi-language deployments (Arabic + English) routine.

M365 Apps for Mac deployed via Intune ABM-DEP or Jamf. Same configuration profiles, same update-channel strategy. Mac-specific add-in support depends on the add-in publisher.

M365 Apps is a prerequisite for Microsoft 365 Copilot. Copilot integrates into Word, Excel, PowerPoint, Outlook, Teams as side panels and ribbon commands. Apps deployment must be Current or Monthly Enterprise channel for Copilot eligibility.

M365 Apps has built-in sensitivity-label editing across Word, Excel, PowerPoint, Outlook. Auto-labelling supported for common patterns. We deploy the label schema during Purview engagement; M365 Apps deployment ensures the labels render correctly.

Yes. Common takeover work: configuration consolidation, update-ring rebuild, language-pack standardisation, Outlook profile cleanup. Most takeovers complete in 2-3 weeks with minimal disruption.
Further reading

Resources for M365 Apps leads.

Microsoft 365

The platform M365 Apps lives in. Tenant administration, identity, security baseline, app deployment as a single contract.

Learn more

Microsoft Intune

Device-management platform for M365 Apps deployment. Autopilot enrollment, Intune deployment, configuration profiles.

Learn more

Microsoft 365 Licensing

Licensing strategy and optimization. Right-size your licence mix, reclaim idle licences, plan upgrades to E3/E5/Copilot.

Learn more
Ready to deploy M365 Apps properly?

Talk to an M365 Apps specialist.

Tell us about device platforms, current Office versions, add-ins, macros and required update controls. We will confirm the requirements and proposed scope with you.

Get an M365 Apps quoteSee Microsoft 365

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