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IT audit services, Dubai and the UAE

IT audit in Dubai: three different things get sold under one name, and buying the wrong one is expensive.

An assessment against a framework, a technical penetration test, and a formal certification are three separate pieces of work with different costs, different durations and different outputs. Buyers routinely ask for one and are sold another, then discover at the deadline that what they hold does not answer the question they were asked. We start by establishing which of the three you actually need, and reasonably often the honest answer is a narrower and cheaper piece of work than the one being proposed elsewhere.

Book an audit scoping callSee the audit types
IT audit and compliance assessment for UAE businesses
  • Scope firstBefore anyone quotes
  • In-houseTesting, not subcontracted
  • RetestIncluded, closure evidenced
  • OngoingEvidence kept current
What we actually do

Six audit disciplines, and the difference between them.

These are genuinely different engagements. If a provider quotes the same price and duration regardless of which one you ask for, they have not understood the request.

Framework gap assessment

A structured review of your current state against a named framework, whether ISO 27001, NIST CSF, CIS Controls, DESC ISR or a sector regulation. The output is a gap register with severity, effort and a named owner per gap, plus a costed remediation plan. This is what you need when somebody has told you to comply with something and you do not yet know how far away you are.

Technical testing

Penetration testing and vulnerability assessment against your actual systems. This finds exploitable weaknesses rather than missing documentation, and it answers a completely different question from a framework assessment. Both are often required and they are not substitutes for one another, which is the confusion we most frequently unpick.

Access and privilege review

Who has access to what, who granted it, whether it is still needed, and who signed off the review. The most common finding across every audit we run is access nobody can justify: dormant accounts, standing administrative rights, forgotten guests, and service accounts with more privilege than the task requires.

Cloud and tenant posture review

Microsoft 365 and Azure configuration against benchmark, covering identity, conditional access, data protection, logging and retention. Cloud misconfiguration is now a larger practical exposure than unpatched servers for most UAE mid-market businesses, and it is the area least often audited.

Operational resilience review

Backup verified by an actual restore rather than a green job report, disaster recovery tested against stated objectives, and business continuity arrangements exercised rather than documented. Restore testing is the most commonly faked control in UAE IT, and it is trivially easy to verify.

Evidence production and audit support

Assembling the pack an assessor, bank, insurer or enterprise customer will ask for, and sitting with you through the questions. The distinction that matters is between evidence a control exists and evidence it operated over a period, and it is the second one that assessors want.

Audit and compliance services

Find the engagement you actually need.

Grouped by what is driving the requirement, because that determines the scope far more than the technology does. Pages we hold are linked below. This cluster is expanding, so if your framework is not listed yet, ask and you will get a direct answer rather than a holding page.

Someone has asked us for evidence

A bank running enhanced due diligence, an enterprise customer with a supplier assessment, an insurer at renewal, or an investor in diligence. Usually the most urgent trigger and usually with a deadline attached.

  • Cybersecurity audit and compliancePosture assessment and the evidence pack that answers supplier questionnaires and bank reviews.
  • Microsoft 365 reporting and auditingAudit log retention, access recertification evidence, and the reports regulated firms are actually asked for.
  • Compliance ManagerControl mapping and improvement scoring against the frameworks that apply to you.

A UAE regulator applies to us

Sector supervision drives the scope and the cadence. Getting the applicability right is the single most valuable early step, because over-scoping wastes a year of budget and under-scoping produces a finding.

  • DESC ISR complianceDubai Information Security Regulation for government entities, critical providers and their suppliers.
  • NESA and UAE IA complianceThe federal Information Assurance Standards regime for critical national infrastructure.
  • DFSA IT complianceIT and cyber obligations for DIFC-licensed financial firms.
  • ADGM IT complianceFSRA-aligned controls and evidence for Abu Dhabi Global Market entities.
  • DIFC Data Protection LawData protection obligations specific to the DIFC free zone.
  • UAE PDPL complianceFederal Decree-Law 45 of 2021 readiness and the operational controls behind it.

We need something tested, not reviewed

A framework assessment tells you whether a control exists. A test tells you whether it holds. Regulated firms usually need both, on a cadence.

  • VAPT testing DubaiCombined vulnerability assessment and penetration testing, with a retest letter confirming closure.
  • Penetration testing DubaiFocused offensive testing against external services, internal networks or applications.
  • Vulnerability assessment UAEScanning and prioritised remediation on the cadence your regulator expects.

The underlying controls we assess

An audit finding is only useful if somebody can close it. These are the practice areas we remediate against, which is why our audits do not end at the report.

  • Microsoft EntraIdentity, conditional access and privileged access, where most access findings are closed.
  • Microsoft security DubaiThe wider Microsoft security stack and what your existing licence already covers.
  • Microsoft PurviewClassification, data loss prevention and retention, which underpin most data-handling findings.
  • Veeam backup DubaiImmutable backup and evidenced restore testing, the most commonly faked control in UAE IT.
  • SOC as a service DubaiMonitoring and response, which most frameworks expect and few mid-market firms staff.
  • Incident response DubaiThe plan assessors ask to see, and the exercise record proving it has been rehearsed.
How we approach audit work

Four things that shape our engagements.

We scope you down when the evidence supports it

The applicability review comes first and it regularly concludes that a narrower obligation applies than the client had been told. That reduces the engagement we could have sold. Over-scoping compliance is a genuine and expensive problem in this market, usually because the vendor scoped the work rather than the regulation.

Testing is ours, so the cadence holds

Vulnerability assessment and penetration testing are delivered in-house rather than subcontracted. When testing is a regulatory cadence rather than a one-off, a missed quarter is a finding regardless of whose diary caused it, and coordinating through a third party introduces delay you do not control.

We close findings, not just list them

The common failure is an excellent report handed over by a consultancy who then leaves. Twelve months later the same findings recur because nobody had the remit or the skills to fix them. We can both identify and remediate, which is why the finding count falls between assessments rather than staying constant.

Evidence maintained continuously

Compliance is an operating state rather than a project. Testing calendars, access reviews, restore tests and policy reviews run on a rhythm and the pack stays current, so a request becomes an export rather than a fortnight of archaeology.

What triggers an audit

Six situations that bring UAE businesses to us.

Bank enhanced due diligence

A banking partner asks for evidence of IT controls as part of a review, usually with a short deadline and no guidance on format. Among the most common triggers we see.

Enterprise customer supplier assessment

A large client sends a security questionnaire and makes the contract conditional on the answers. Frequently the first time a growing business discovers what it cannot evidence.

Tender requiring a framework

A public or corporate tender names ISO 27001 or DESC ISR alignment. The realistic answer is often a documented position with a dated plan rather than full compliance by the deadline.

Cyber insurance renewal

Insurers now ask specific, verifiable questions about MFA coverage, privileged access, EDR and backup immutability, and price on the answers.

After an incident

Something happened, and the board wants independent assurance about what else is exposed. The scope here is usually broader and the timeline shorter.

Investor or acquirer diligence

IT and security diligence during a transaction, where an inability to evidence controls affects valuation rather than merely causing inconvenience.

Three different things

Assessment, test, or certification: which do you actually need?

This table exists because the confusion between these three is the most expensive misunderstanding in the UAE compliance market. Read the row that matches what you were asked for, not what you were quoted.
Gap assessmentTechnical testFormal certification
Answers the questionHow far are we from the standardCan this actually be broken intoCan we prove it to a third party
Typical triggerA regulator or contract names a frameworkA regulator sets a testing cadence, or a customer asksA customer or tender requires the certificate
OutputGap register and costed remediation planFindings by severity, plus a retest letterCertificate from an accredited body
Typical duration2 to 4 weeks1 to 3 weeks per scope6 to 12 months including remediation
Who performs itUsUs, in-houseAn accredited certification body, we prepare you
RepeatsAnnually or on major changeOn the cadence your regime setsSurveillance audits, then recertification
Common mistakeBuying this when a test was asked forBuying the cheapest scope and presenting it as comprehensiveStarting this before the gap assessment
How an audit engagement runs

Four steps, and the first one changes the price.

  1. 1

    Applicability and scoping

    Week 1

    What has actually been asked of you, by whom, in what words, and by when. Which framework genuinely applies at your classification, and what you already hold that transfers. Output is a written applicability statement, and it frequently shrinks the engagement.

  2. 2

    Assessment or testing

    Weeks 2 to 4

    Evidence gathered directly rather than a questionnaire filled in by the client, because self-assessment produces the answers people believe rather than the ones that are true. For technical scopes, testing against the agreed boundary with findings ranked by exploitability and impact.

  3. 3

    Remediation

    Weeks 3 to 12

    Findings closed in severity order with a named owner each, and a retest confirming closure rather than a claim of it. Where a finding will not be closed, it gets a documented risk acceptance signed at the right level, which assessors accept and silence they do not.

  4. 4

    Evidence pack and ongoing rhythm

    Ongoing

    The pack assembled, validated against what the requester actually asked for, and then maintained: testing calendar diarised, access reviews scheduled, restore tests evidenced, policies reviewed annually. The transition from project to operating state is where most programmes quietly fail.

“Our bank gave us three weeks to evidence our IT controls and two firms quoted us for a nine-month ISO 27001 programme, which was not what the bank had asked for. GR read the actual request, told us it was a control questionnaire rather than a certification requirement, ran a two-week assessment, closed the critical items and produced the pack. The bank accepted it. The difference was that somebody read the question first.”
Chief Financial Officer
Finance leadership · Dubai trading group
Bank review passed in three weeks, no certification needed
IT audit FAQ

What UAE businesses ask before commissioning an audit.

It is a fair question and you should ask it of anyone. Our position is that for a gap assessment, a technical test or an evidence pack supporting a customer or bank review, there is no structural conflict, because the findings are verifiable by whoever asked for them and inflating a finding list to sell remediation would be immediately visible. Where a genuine independence requirement exists, most commonly a formal certification audit or an internal audit function reporting to a board, that work must be performed by a party who does not also remediate, and we will say so and work alongside an independent assessor rather than pretending otherwise. What we will not do is perform the independent assurance and the remediation on the same engagement where independence is the point of the exercise.

It varies by more than an order of magnitude, which is why we scope before quoting rather than publishing a rate. A focused Microsoft 365 tenant review is a small piece of work measured in days. A full framework gap assessment for a regulated multi-site business is weeks. A penetration test is priced per scope, and an external network test, an internal test, a web application test and a social engineering exercise are four separate pieces of work rather than one. The drivers are the framework, your size and site count, how much existing certification transfers, and whether remediation is included. The applicability review that establishes all of this is a small fixed fee and it frequently reduces the total.

Predictable rather than catastrophic, in our experience. The findings cluster in the same places almost every time: incomplete MFA coverage, dormant accounts belonging to people who left, standing administrative privilege nobody reviews, backups never restore-tested, no documented incident response plan, audit log retention at default, and no evidence of access recertification. None of those are unusual and most are cheap to close. What genuinely varies is documentation, because organisations that have never been audited generally have controls operating in people heads rather than written down, and writing them down is a large part of the first engagement. Going in expecting findings is healthier than hoping for none.

Long enough to matter and shorter than people assume. Most requesters treat a report older than twelve months as stale, and many banks and enterprise customers want something within six. Technical test reports age faster because your environment changes: a penetration test from eight months ago says nothing about the service you deployed last month. This is the argument for continuous evidence rather than an annual exercise. Organisations running the assessment as a yearly project spend the same money and hold a document that is out of date for most of the year, whereas maintaining the pack keeps it current for whenever the request lands.

Yes, and it is a common starting point. The first step is reading the actual findings rather than the summary, because the wording determines what closure requires, and organisations frequently over-interpret or under-interpret it. Then we sequence remediation by what the requester will re-check first rather than by technical severity, which are not always the same thing. Where a finding cannot be closed in the time available, a documented risk acceptance with a dated remediation plan is usually acceptable and silence is not. We would also look at why it was missed, because a failed assessment is often a symptom of nobody owning the compliance calendar rather than a specific control failure.

Often overkill, and we will say so before you spend six to twelve months on it. ISO 27001 is worth pursuing when a customer or tender specifically requires the certificate, when you are selling into markets where it is table stakes, or when you genuinely want the management system discipline. It is not worth pursuing because it sounds like the responsible thing to do, or because a consultancy suggested it in response to a bank asking a security questionnaire. For most UAE mid-market businesses, implementing the controls properly and being able to evidence them answers every question they actually face, at a fraction of the cost. If certification later becomes a commercial requirement, that groundwork transfers substantially.

A scan is automated and identifies known weaknesses across a broad surface. A penetration test is performed by a person who chains findings together, tries things a scanner will not, and establishes what an attacker could actually achieve rather than what is theoretically present. Scans are cheap and should run frequently, often quarterly, and are what most regulatory cadences mean by vulnerability assessment. Penetration tests are more expensive, run annually for most organisations, and produce a materially different quality of insight. Being sold a scan presented as a penetration test is common enough to be worth checking: ask who performed it, how long it took, and whether the report contains anything a tool could not have produced.

Less time than people fear, from the right people. You need somebody senior enough to approve policy and accept risk, because a finding that requires a decision will otherwise sit open indefinitely waiting for a committee. You need whoever holds administrative access to the systems in scope, for evidence gathering. You need somebody who understands the business processes well enough to tell us when a proposed control is unworkable in practice. For a typical assessment that is perhaps six to eight hours of your people time spread across a fortnight. Remediation needs more, and where you genuinely have nobody to own it, that gap is worth solving before the audit rather than after.

Yes, and for most clients it is the more valuable half. Reaching a compliant state is a project with an end; staying there is a recurring calendar of vulnerability scans, penetration tests, access reviews, restore tests, incident exercises, supplier assessments and policy reviews, each producing evidence that must be current on the day it is requested. We run that calendar, produce the evidence, chase the items needing your sign-off, and keep the pack ready. Organisations that hand this back to an already busy internal team are the ones we later find with eighteen months of drift and a reassessment approaching.

A gap assessment is almost entirely non-intrusive: it is evidence gathering, configuration review and interviews, and your users will not notice it happening. Vulnerability scanning is run against agreed targets in agreed windows and is low impact, though we schedule it outside peak periods for warehouses and retail because scanning does consume some capacity. Penetration testing carries genuine, if small, risk of disruption because the point is to try things, so it runs against an agreed scope with a defined stop condition, a named contact reachable throughout, and for anything genuinely fragile we test in a staging environment rather than production. Social engineering exercises need particular care and explicit written authorisation from someone senior enough to authorise them, because the failure mode there is reputational rather than technical.

We will tell you at the first call rather than taking the work and missing it. Where the deadline genuinely cannot be met in full, the workable answer is almost always a documented position: what you have implemented and can evidence today, what remains open, and a dated plan with named owners for the rest. Banks, enterprise customers and most regulators accept that considerably better than an overstated claim that collapses under one follow-up question. What damages you is presenting partial compliance as complete, because the credibility loss extends beyond the specific finding. We would rather help you give a precise, honest answer on time than a comprehensive one late.
Before you commission anything

Twelve questions to settle before an audit is quoted.

Take these to us and to anyone else quoting. The first group determines what you are actually buying. Getting it wrong is how organisations end up holding a report that does not answer the question they were asked.

What are you actually being asked for

  • Who is asking, and can you show us their exact wording?
    The clause matters. "Security assessment" means different things to a bank and a regulator.
  • Is a named framework specified, or is it open?
    A named framework sets the scope. Open wording usually means less work than feared.
  • Is there a deadline, and is it real?
    It changes sequencing entirely. We will tell you honestly if it is not achievable.
  • Do they want an assessment, a test, or a certificate?
    Three different engagements. Ask them directly rather than guessing.

What do you already have

  • Do you hold any current certification?
    ISO 27001 often transfers a substantial proportion of the work to another framework.
  • When was the last technical test, and were findings closed?
    A report with open findings evidences the opposite of what you need.
  • Can you produce access review evidence for the last quarter?
    Not a user list. Evidence somebody reviewed and signed it off.
  • Has a backup restore been performed and documented?
    The single easiest control to verify and the most commonly assumed.

What happens after the report

  • Who will close the findings?
    An audit that produces findings nobody can action is an expensive document.
  • Is a retest included, or quoted separately?
    Closure evidence is usually what the requester actually wants.
  • Will the evidence be maintained, or rebuilt next year?
    Continuous is cheaper than annual reconstruction, and always current.
  • Does the same provider assess and remediate, and is that a conflict?
    Fair question. Ask it of us too, and see the answer in the FAQ below.
Related services

The three pages most audit buyers read next.

VAPT testing Dubai

Testing delivered in-house with a retest letter confirming closure, which is what requesters usually want.

Learn more

DESC ISR compliance

The Dubai regulation, including scoping, its testing cadence, and what suppliers rather than entities must do.

Learn more

Microsoft security Dubai

Where most audit findings actually get closed, and what your existing licence already covers.

Learn more
Audit scoping

Send us the exact wording of what you have been asked for.

The clause, the questionnaire, or the tender requirement. We will tell you in writing which of the three engagements it actually calls for, what you already hold that transfers, and what a realistic timeline looks like. If the answer is smaller than you were quoted elsewhere, that is what we will say.

Book an audit scoping callCall +971 56 613 2743

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