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  1. Audit and compliance
  2. Cloud exit and portability
Cloud exit, UAE

Everybody has a cloud migration plan. Almost nobody has a plan for leaving.

From 12 January 2027 EU providers will not be able to charge for the operations necessary to facilitate switching or for data egress. That changes the economics. It does not change whether your organisation could actually execute an exit.

Book a cloud exit reviewSee what an exit plan needs
Cloud exit and portability planning for UAE organisations
  • 12 Jan 2027Switching and egress charges removed in the EU
  • 12 Sep 2025The Data Act has applied since
  • Open interfacesRequired of PaaS and SaaS providers
  • Transition periodMandatory in DORA critical function contracts
The test nobody runs

An exit plan that has never been rehearsed is a document, not a capability.

Exit plans are written to satisfy an auditor and filed. The first time they are read seriously is usually the worst possible moment.

  • The plan says data will be exported and restored elsewhere. Nobody has ever exported the full data set, so nobody knows how long it takes, whether the export completes, what it costs, or whether the resulting format can be loaded into anything.
  • The plan assumes the application runs elsewhere. Nobody has enumerated the managed services it depends on, so the identity integration, the message queue, the managed database features and the platform specific networking are all discovered during the migration.
  • The plan assumes people are available. In a real exit, typically triggered by a commercial dispute, an acquisition or a provider failure, the same small group of people are handling the trigger event and the migration simultaneously.
  • The fix is not a longer document. It is a partial rehearsal: export a representative data set, restore it somewhere else, and record what actually happened. That one exercise usually changes the plan more than a year of reviewing it would.
Ask us to rehearse your exit
What an exit plan needs

Eight things that decide whether you could actually leave.

Exit planning is treated as a contractual formality and it is an engineering problem. The clauses are the easy part, and they are worthless if the data cannot be moved and the dependencies were never mapped.

The regulatory economics are changing

Under the EU Data Act, from 12 January 2027 providers will not be able to charge customers for the operations necessary to facilitate switching or for data egress. For organisations with EU operations that removes one of the more effective lock-in mechanisms.

Open interfaces and portable formats are required

Providers of platform and software as a service must make open interfaces available and export data in commonly used machine-readable formats. Portability moves from something you negotiate for to something the regulation expects to exist.

Financial services already require exit strategies

DORA requires financial entities to put exit strategies in place for ICT services supporting critical or important functions, allowing them to exit contractual arrangements without disruption to their business activities. That obligation flows to their suppliers.

A transition period is a contractual commitment

For critical or important functions, contracts must include a mandatory adequate transition period during which the provider continues the service while the customer migrates to another provider or moves to in-house solutions. That has an operational cost attached.

Data return is not the same as data usability

Contracts require access, recovery and return in an easily accessible format of personal and non-personal data, including on provider insolvency. An export you cannot load into anything else satisfies the letter and fails the purpose entirely.

Concentration risk has to be assessed deliberately

DORA requires identifying and assessing all relevant risks in a contractual arrangement, including the possibility that it may contribute to reinforcing ICT concentration risk. Most estates have more concentration than an inventory would suggest at first glance.

The dependencies are rarely where you expect

Identity, secrets management, logging, networking and managed services accumulate quietly. An application that looks portable often turns out to depend on half a dozen platform services that have no direct equivalent elsewhere.

Provider obligations extend to protecting the data

Providers of data processing services are expected to take all reasonable measures, including encryption, audits and adherence to certification schemes, to prevent access to the systems in which they store non-personal data. That belongs in the exit conversation too.

Where the obligations come from

Two EU instruments, two different reasons to plan an exit.

A UAE organisation can be touched by either, through EU operations, EU customers or a financial services relationship.
RequirementEU Data ActDORA
Applies since12 September 202517 January 2025
Who it targetsData processing service providersFinancial entities and their ICT providers
Switching chargesRemoved from 12 January 2027Not addressed directly
Open interfacesRequired of PaaS and SaaSNot addressed directly
Machine-readable exportCommonly used formatsEasily accessible format
Exit strategy obligationSwitching rightsRequired for critical or important functions
Transition periodNot addressed directlyMandatory and adequate, in contract
Concentration riskMarket level concernAssessed per contractual arrangement
Insolvency scenarioNot addressed directlyData return guaranteed contractually
How a UAE company is reachedEU operations or customersSupplying an EU financial entity
How we approach it

Four things that turn an exit plan into an exit capability.

The difference is entirely about whether anything was tested. Documents are cheap and they create false confidence.

We measure the data export rather than estimating it

Volume, duration, cost and above all whether the exported format can be loaded into an alternative platform. Export in a commonly used machine-readable format is the standard the regulation expects, and it is worth testing against rather than assuming.

We map the dependencies people forget

Identity, secrets, logging, networking, message queues and managed database features. Applications that appear portable frequently depend on a handful of platform services with no direct equivalent, and that discovery belongs in a rehearsal rather than a migration.

We check the contract supports the plan

Data return in an easily accessible format including on insolvency, a transition period long enough to actually migrate, and notice terms that do not create a gap. Financial services contracts require several of these already.

We rehearse a representative slice

Not the whole estate, which would be disproportionate, but enough of it to test the assumptions that matter. A partial rehearsal that finds three broken assumptions is worth more than a complete plan that has never been read.

How an engagement runs

Four phases across roughly eight to fourteen weeks.

The mapping and the rehearsal carry the value. The document is a by-product rather than the objective.
  1. 01
    Weeks 1 to 3

    Map the real dependencies

    Every managed service, platform feature and integration each workload depends on, not just the compute and the database. This is where the difference between a portable application and one that merely runs in a container becomes visible.

    • Workload inventory with platform dependencies
    • Identity and secrets dependencies mapped
    • Data stores catalogued with volumes and formats
    • Concentration risk assessed across providers
  2. 02
    Weeks 4 to 6

    Establish the data position

    What can be exported, in what format, how long it takes, what it costs today, and whether the result is usable elsewhere. Export in a commonly used machine-readable format is the standard to test against rather than whatever the console offers by default.

    • Export capability confirmed per data store
    • Format usability tested rather than assumed
    • Volume and duration measured on real data
    • Current egress cost quantified
  3. 03
    Weeks 7 to 10

    Rehearse a representative exit

    A partial but genuine test: export a representative data set, stand it up on an alternative platform, and record what broke. The purpose is to find the assumptions that do not hold, and there are always several.

    • Representative workload migrated in a test
    • Time, cost and effort recorded honestly
    • Failed assumptions documented
    • Plan corrected against what actually happened
  4. 04
    Weeks 11 to 14

    Contract and governance

    Contract terms reviewed against what the plan needs, including data return, transition periods and notice. Then a review cadence, because an exit plan drifts out of date at the same speed the estate changes.

    • Contract gaps identified against exit requirements
    • Transition period and data return terms negotiated
    • Exit plan documented with real figures
    • Review cadence and owner assigned
Where this comes up

Six situations that make exit planning urgent.

The trigger is usually commercial or regulatory rather than technical, which is why these projects tend to arrive with a deadline attached.

A financial entity, or a supplier to one

DORA requires exit strategies for ICT services supporting critical or important functions, and contracts to include a mandatory adequate transition period. Suppliers see that obligation arrive as a contract amendment rather than as a regulatory notice.

A business heading into a renewal negotiation

The strength of your position depends on whether leaving is genuinely possible. A provider that knows you cannot move has no reason to move on price, and a tested exit capability changes that conversation materially.

An organisation with EU operations

The Data Act has applied since 12 September 2025, requires platform and software as a service providers to offer open interfaces and machine-readable export, and removes switching and egress charges from 12 January 2027.

A company that has concentrated on one provider

Assessing whether an arrangement contributes to reinforcing concentration risk is an explicit requirement in financial services and a sensible discipline everywhere. Most estates are more concentrated than a first inventory suggests.

A group being acquired or divested

Separation work exposes every assumption about portability at once, usually on a transaction timetable. Organisations that mapped dependencies in advance move considerably faster and argue with the counterparty considerably less.

A team whose provider changed terms or direction

Price changes, product retirements, licensing shifts and ownership changes all raise the same question at short notice. The answer depends entirely on work done before the announcement rather than after it.

Three positions

How UAE organisations stand on cloud exit.

The middle column satisfies an auditor and would not survive an actual exit, which is the most common and most misleading position of the three.
Data export proven
Tested exit capabilityMeasured
Documented exit planAssumed
No planUnknown
Export format usable elsewhere
Tested exit capabilityVerified
Documented exit planAssumed
No planUnknown
Platform dependencies mapped
Tested exit capabilityFully
Documented exit planPartially
No planNo
Migration rehearsed
Tested exit capabilityYes, partially
Documented exit planNo
No planNo
Real time and cost figures
Tested exit capabilityRecorded
Documented exit planEstimated
No planNone
Contract supports the plan
Tested exit capabilityChecked
Documented exit planAssumed
No planUnread
Concentration risk understood
Tested exit capabilityAssessed
Documented exit planMentioned
No planNot considered
Negotiating position at renewal
Tested exit capabilityStrong
Documented exit planWeak
No planNone
Behaviour if the provider fails
Tested exit capabilityPlanned
Documented exit planImprovised
No planCrisis
Effort to reach
Tested exit capabilityWeeks
Documented exit planDays
No planNone
Feature
Tested exit capability
Documented exit plan
No plan
Data export proven
MeasuredAssumedUnknown
Export format usable elsewhere
VerifiedAssumedUnknown
Platform dependencies mapped
FullyPartiallyNo
Migration rehearsed
Yes, partiallyNoNo
Real time and cost figures
RecordedEstimatedNone
Contract supports the plan
CheckedAssumedUnread
Concentration risk understood
AssessedMentionedNot considered
Negotiating position at renewal
StrongWeakNone
Behaviour if the provider fails
PlannedImprovisedCrisis
Effort to reach
WeeksDaysNone
The dependencies people forget

Four platform services that quietly make an application non portable.

Compute and storage are the easy part. These four are where a migration that looked like a fortnight becomes a quarter.

  • Identity. Where the application relies on the platform identity service for authentication, authorisation, service to service tokens and managed identities, moving it means rebuilding that layer rather than reconfiguring it, and it touches every component at once.
  • Secrets and key management. Keys held in a platform key service, particularly where they protect data at rest, create a migration dependency with a cryptographic dimension. Re-encrypting a large data set under new keys is a project in its own right.
  • Managed database features. Serverless scaling, proprietary query extensions, change streams, built in replication and platform specific backup behaviour are all easy to adopt and each one narrows the set of destinations the workload can move to.
  • Networking and eventing. Platform specific load balancing behaviour, private connectivity, message queues and event routing rarely have exact equivalents elsewhere, and they are usually discovered during migration because nobody lists them as dependencies.
How an engagement runs

Five steps, and the third is the one that matters.

Mapping and documenting are necessary. Rehearsing is what converts the output from a plan into a capability.
  1. 1

    Map workloads and their real dependencies

    Beyond compute and storage into identity, secrets, logging, networking, managed database features and integrations. Concentration risk is assessed here too, since the exit question and the concentration question share the same underlying inventory.

  2. 2

    Establish the data position with measurements

    What exports exist, in what format, how long a full export takes, what it costs today, and whether the output can be loaded elsewhere. Commonly used machine-readable formats are the benchmark rather than whatever the platform emits by default.

  3. 3

    Rehearse a representative migration

    Export a meaningful data set and stand it up on an alternative platform. Record what took longer than expected, what did not work and what was missing. The corrected plan that comes out of this is the actual deliverable.

  4. 4

    Align contracts with the plan

    Data return in an easily accessible format including on insolvency, an adequate transition period, notice terms and any commitments a customer has required of you. Financial services contracts already mandate several of these provisions.

  5. 5

    Assign an owner and a review cadence

    Exit plans decay at the speed the estate changes, which is fast. A named owner, a review each time a significant platform dependency is added, and a partial re-test on a sensible interval keep the capability real rather than historical.

Straight answers

What organisations ask about cloud exit.

Yes. DORA requires financial entities to put exit strategies in place for ICT services supporting critical or important functions, and the EU Data Act has applied since 12 September 2025 with switching provisions aimed directly at reducing lock-in.

Under the Data Act, providers will not be able to charge their customers for the operations necessary to facilitate switching or for data egress. For organisations with EU operations that removes a significant cost barrier to moving.

Providers of platform and software as a service must make open interfaces available and export data in commonly used machine-readable formats. The intent is that portability is a property of the service rather than something negotiated case by case.

No, and framing it that way is why so many are never tested. It is an assurance and negotiation asset. Knowing you could move is what makes staying a decision rather than a condition, and it is what a regulator or an auditor is asking about.

For critical or important functions, DORA requires contracts to include a mandatory adequate transition period during which the provider continues delivering the service while the customer migrates to another provider or brings the service in house.

Contracts under DORA must guarantee access, recovery and return in an easily accessible format of personal and non-personal data on insolvency or termination. Whether that guarantee is executable in practice is a separate question worth testing.

Almost always the dependencies rather than the data. Identity, secrets, logging and managed service features accumulate quietly, and an application that looks portable frequently relies on several platform services with no direct equivalent elsewhere.

By rehearsing a representative slice. Export a meaningful data set, stand it up somewhere else and record what broke. That is proportionate, it fits in a normal project window, and it reliably surfaces the assumptions that would have failed.

No. An export you cannot load into anything else meets the contractual letter and fails the purpose. Testing whether the exported format is usable on an alternative platform is the step that separates a real capability from a compliance artefact.

They overlap and they are not the same. Disaster recovery restores service on the same platform after a failure. Exit moves service off that platform entirely, which touches contracts, formats, dependencies and commercial terms that recovery testing never examines.

The risk created by depending heavily on a single provider or a small number of them. DORA requires assessing whether a contractual arrangement may contribute to reinforcing it, and the assessment is worth doing outside financial services too.

The regulatory obligations may not, but the commercial and operational case does. Renewal leverage, provider failure, acquisition, price changes and product retirements are all reasons to know whether you could move, regardless of jurisdiction.

A partial re-test on a sensible interval, and a review whenever a significant platform dependency is added. Plans decay at the speed the estate changes, so an annual document review without any testing produces a false sense of readiness.

Someone with authority over both the architecture and the contract, because the plan fails at whichever of those two it neglects. Splitting ownership between procurement and engineering without a single accountable person is the usual failure pattern.

We scope by the number of workloads and whether a rehearsal is included. The free first step: ask whether anybody has ever exported your largest data set in full, and how long it took. If nobody knows, that is the finding.

It helps and it is not sufficient. A containerised application still depends on identity, secrets, managed data services, networking and eventing from the platform it runs on, and those dependencies are what determine whether it can actually move.

To a point. Avoiding platform services entirely means giving up much of the value of using a cloud platform, so the sensible position is to adopt them deliberately, record the dependency, and know what leaving would involve.

For a substantial estate, quarters rather than weeks, which is precisely why the transition period in a contract matters. The rehearsal is what turns that estimate from a guess into a figure with evidence behind it.

Yes, and often more acutely. The Data Act obligations on open interfaces and machine-readable export apply to platform and software as a service providers, and application data held in a hosted product is frequently harder to extract usefully than infrastructure data.

Data return in an easily accessible format including on insolvency, a transition period long enough for a realistic migration, notice terms that do not create a service gap, and clarity on what export tooling and support are provided.

One workload with real data, exported and stood up somewhere else, with the time, cost and problems recorded. It does not need to be your largest system. It needs to be representative enough that the assumptions it breaks are the ones that matter.

The architects who know the platform dependencies, somebody from procurement who knows the contract, and somebody who can authorise spending on the test. Rehearsals stall most often on the third of those rather than on the first two.

Only if workloads can genuinely move, which running in two clouds does not by itself achieve. Multi cloud frequently means two sets of platform dependencies rather than none, and it can increase rather than reduce the total exit effort.

Measured figures rather than impressions. How long the export took, what it cost, what could not be exported, what would not load, and what dependencies were discovered. Those figures are what make the plan credible to an auditor or a board.

Considerably. A provider that knows you cannot move has no commercial reason to move on terms, and a customer with a rehearsed exit capability negotiates from a materially different position without having to threaten anything.
Exit readiness

Fifteen questions that reveal whether you could leave.

If the data group cannot be answered with measured figures rather than estimates, the exit plan is describing an intention rather than a capability.

Data

  • Have we ever exported the full data set?
    Not a sample.
  • How long did it take?
    Measured, not estimated.
  • What did the egress cost?
    Changing in the EU from 2027.
  • Can the export be loaded elsewhere?
    Format usability matters.
  • What about data in managed services?
    Often the hardest part.

Dependencies

  • Which platform services do we rely on?
    Beyond compute and storage.
  • Where does identity come from?
    A common hidden dependency.
  • Where do secrets live?
    Another one.
  • What about logging and monitoring?
    Rarely in the plan.
  • Do we know our concentration risk?
    Assess it deliberately.

Contract and people

  • Is there a transition period in the contract?
    Mandatory under DORA for critical functions.
  • What happens on provider insolvency?
    Data return should be guaranteed.
  • What notice must we give?
    Check before you need it.
  • Who would run the exit?
    Probably already busy.
  • When was the plan last tested?
    Not last reviewed, tested.
Related reading

The pages around this one.

DORA compliance

Where the exit obligation is written down.

Learn more

Third-party risk audit

Concentration and vendor risk more broadly.

Learn more

Disaster recovery audit

The adjacent discipline that tests a different thing.

Learn more
Next step

Ask whether anybody has ever exported your largest data set in full.

And how long it took, what it cost, and whether the result could be loaded anywhere else. If nobody knows, your exit plan describes an intention rather than a capability.

Book a cloud exit reviewCall +971 56 613 2743

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