IT AMC and managed IT prices
Get your fixed yearly price
Tell us your users, Macs and servers. We recommend the right package and send your fixed yearly price in writing within 1 business day.
P1 response in 5 minutes, 24/7
Free 45-minute health check
No setup fee
100% remote, onsite charged separately
Step 1
Build your package
Offices of 1 to 15 people on Microsoft 365, with no server.
Each user covers one computer and one mobile device
Supported at the per-user price; add GR Mac Care below for device management
0 included in GR IT AMC Start; extras are added to your price
Firewalls, switches and WiFi access points. 5 included; extras are added to your price
Step 2
Get your price, your way
Send your package on WhatsApp, call us, or use the form. Your fixed yearly price arrives in writing within 1 business day.
5 min
P1 response, 24/7
10 min
P2 response
50+
Tenants on Microsoft Sentinel, run by our Dubai-based SOC
1 day
Your fixed yearly price in writing, within 1 business day
Price questions
Before you ask for your price.
Within 1 business day, in writing. It is a fixed yearly price for the package and the counts you send, confirmed by a free 45-minute remote health check. If the counts match, the price does not change.
Because your user count, servers, network and Macs set the fee, and we would rather send you one exact, fixed yearly price than a range. It arrives in writing within 1 business day, with every inclusion listed.
No. Your written price shows the yearly fee excluding VAT, then 5% VAT and the total for the year.
Yes, whenever you need us. Every package is delivered remotely, and onsite help is charged separately per visit, either a booked visit of up to 3 hours or an urgent visit billed by the hour, with Dubai travel included.
One fee for 12 months, paid in full in advance. Non-refundable. Every package is annual only, with no monthly charges, and bills at least 10 users or Macs. Renewal is never automatic. In the 11th month of each year we send you a renewal notice with the price for the coming year, for you to review and approve. The price will vary every year.
We email you a copy of your package details straight away, and your fixed yearly price follows in writing within 1 business day. Your 12 months start on your go-live date, not the day you sign.
Yes. We run alongside your current provider for up to 30 days at no extra charge, so nothing is dropped during the handover.
Yes. Because every package is remote, the package and response times are the same in every emirate. Onsite visits outside Dubai carry a travel charge, quoted when you book.
Compare every inclusion on the GR IT AMC packages, GR Managed IT packages and GR Mac Care plans.