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  1. Microsoft security
  2. Passwordless authentication
Passwordless and passkeys, UAE

Three seconds instead of sixty nine, and it cannot be phished.

Microsoft reports that synced passkeys sign users in fourteen times faster than a password plus traditional multifactor authentication, that ninety nine percent of users register successfully, and that sign-in succeeds ninety five percent of the time against thirty percent for legacy methods. Security that is faster than what it replaces is rare, and this is it.

Book a passwordless readiness reviewSee how passkeys work
Passwordless authentication and passkeys for UAE organisations
  • 3 secondsVersus 69 for password plus MFA
  • 99%Successfully register synced passkeys
  • 95% vs 30%Sign-in success against legacy methods
  • Phishing resistantOrigin-bound, cannot be replayed
How it works

Eight things about passkeys that decide how you should deploy them.

Microsoft frames the problem directly: remote phishing attacks are rising, aiming to steal or relay identity proofs such as passwords, SMS codes and email one-time passcodes without physical access to the device, and AI-driven attack toolkits are making these threats more sophisticated and scalable.

The numbers, which are unusually specific

Based on hundreds of millions of consumer Microsoft account users, Microsoft reports that ninety nine percent of users successfully register synced passkeys, that they are fourteen times faster than a password plus traditional multifactor combination at three seconds against sixty nine, and that users are three times more successful signing in than with legacy methods at ninety five percent against thirty. Very little in security improves both sides of the ledger like this.

Origin-bound, which is why phishing fails

Passkeys use origin-bound public key cryptography and require local user interaction, which Microsoft says makes them almost impossible to phish. The private key is on your device and the public key is with the site, and the key pair only works on the site or application it was created for. A convincing fake login page cannot use a passkey registered for the real one, no matter how good the fake is.

Verifier impersonation resistance, in plain terms

Microsoft describes this as ensuring the authenticator only releases secrets to the relying party the passkey was registered with, and not to an attacker pretending to be that party. That is the property that defeats the adversary-in-the-middle attacks which have made a great deal of traditional multifactor authentication far less effective than organisations believe it to be.

Device-bound and synced, and the difference matters

Device-bound passkeys have a private key created and stored on one physical device that never leaves it, with Microsoft Authenticator and FIDO2 security keys as the examples. Synced passkeys have the key encrypted locally then synced to a cloud passkey provider, with Apple iCloud Keychain and Google Password Manager named. Both are a significant upgrade over phishable methods. They suit different populations.

Attestation, the setting that forces the choice

Microsoft states plainly that synced passkeys do not support attestation, that attestation can be enforced at the passkey profile level, and that if attestation is enabled only device-bound passkeys are allowed with synced passkeys excluded. This is the single most consequential decision in a passkey deployment, because it determines whether your users can use the device unlock they already have.

Microsoft own guidance on who gets which

FIDO2 security keys are recommended for highly regulated industries or users with elevated privileges, with Microsoft noting they can increase costs for equipment, training and helpdesk support, particularly where users lose keys and need account recovery. For most users outside those environments, synced passkeys are described as a convenient, low-cost alternative to traditional multifactor authentication.

Cross-device sign-in without registering everywhere

A passkey can be used on the same device where it is stored, or cross-device via a QR code, or through a FIDO2 security key. That flexibility matters for shared devices, for people who work across a personal phone and a corporate laptop, and for the situations where a user needs to sign in on a machine that is not theirs.

Standards that are not Microsoft only

Passkeys follow FIDO2 standards using WebAuthn for browsers and the client to authenticator protocol for authenticator communication, and Microsoft describes them as interoperable standards developed by industry security experts. The practical consequence is that the same credential model works beyond Microsoft, which is not true of most authentication improvements.

The decision that shapes everything else

Enforce attestation or allow synced passkeys. You cannot have both.

Microsoft is explicit: synced passkeys do not support attestation, and enabling attestation at the passkey profile level excludes them. Everything about your rollout follows from this one choice.

  • Enforcing attestation gives you cryptographically verifiable device identity through the FIDO Metadata Service, letting you validate the authenticator model and apply policy for certified devices only. It also means every user needs a device-bound passkey, which in practice means a security key or Microsoft Authenticator, with the equipment, training and recovery cost that follows.
  • Allowing synced passkeys gives you the ninety nine percent registration rate and the three second sign-in, because people use the face or fingerprint unlock their phone already has. You give up device provenance. Microsoft notes that unattested passkeys, including synced ones and unattested device-bound ones, do not provide device provenance.
  • The answer for most organisations is both, applied to different populations. Attestation enforced for administrators, finance approvers and anyone in a highly regulated function. Synced passkeys for everybody else, because a control that ninety nine percent of people adopt beats a stronger control that half of them work around.
  • This is a policy design problem rather than a technical one, and it is worth resolving before any pilot starts. Reversing it afterwards means re-registering people, which is where passkey rollouts lose the goodwill they need.
Ask us to design the population split
How we approach it

Four things that determine whether a passwordless rollout finishes.

Passkey deployments do not usually fail on technology. They fail on a policy decision made too late, a population that could not comply, or a recovery process nobody designed.

We settle the attestation question before anything else

Enforcing attestation excludes synced passkeys entirely, which changes what every user needs and what every rollout costs. We decide this first, per population rather than for the whole organisation, because the right answer is usually attestation for administrators and privileged users and synced passkeys for everybody else.

We start with the population where the risk is highest

Administrators, finance approvers and anybody with access to systems that would matter if compromised. Microsoft recommends security keys for elevated privilege users, and this group is small enough that the equipment and training cost is manageable while the risk reduction is the largest available.

We design the recovery path before the pilot

Lost phones and lost security keys are not edge cases, they are Tuesday. Microsoft notes explicitly that security key loss increases helpdesk cost through account recovery. We define and test the recovery process, including a tested break-glass path for administrators, before anybody registers a credential rather than after the first lockout.

We find what will block you before you commit

Legacy applications, on-premises systems and third-party services that do not support modern authentication are almost always the reason a passwordless project stalls halfway. Identifying them at the start means the rollout is scoped to what can actually go passwordless, with a separate plan for the rest, rather than discovering the wall in month three.

Where this matters most

Six UAE situations where passwordless is the right next move.

The common factor is either a population being actively phished, or a helpdesk spending a meaningful proportion of its week on passwords.

A regulated firm with privileged users to protect

Microsoft recommends FIDO2 security keys specifically for highly regulated industries and users with elevated privileges. For banks, finance companies, insurers and DIFC or ADGM entities, deploying attested device-bound passkeys to administrators and approvers is a targeted change with a small population and a large risk reduction.

An organisation that has already been phished successfully

Where multifactor authentication was in place and somebody got through anyway, the explanation is almost always a relay or adversary-in-the-middle attack. Passkeys are the answer to exactly that, because verifier impersonation resistance means the authenticator will not release secrets to a party pretending to be the real one.

A large frontline workforce with high password reset volume

Retail, hospitality, logistics and facilities staff who sign in infrequently, forget passwords constantly and generate a large share of helpdesk volume. The reported ninety five percent sign-in success rate against thirty percent for legacy methods is most valuable exactly here, where the current failure rate is highest.

An organisation where MFA fatigue prompting is a real risk

Repeated push notifications until somebody approves one is a technique that works, and it works because approval is a single tap divorced from context. A passkey requires the user to be present and to unlock the credential on the device they are signing in from, so there is no prompt to approve by accident or by exhaustion.

An estate with shared devices or people between machines

Shift workers, shared terminals and people who move between a personal phone and a corporate laptop. Cross-device sign-in via QR code means a credential does not have to be registered on every machine somebody might touch, which removes one of the practical objections to passwordless in an operational environment.

An organisation trying to reduce authentication friction

This is the rare security change that people ask for once they have used it. Three seconds against sixty nine is not a marginal improvement, and a ninety nine percent registration rate means the rollout does not turn into a chase. Where security has been a hard sell internally, this is the project that changes the reputation of the function.

Three positions

How authentication actually works in most UAE organisations.

The middle column, password plus an SMS code or an authenticator prompt, is the most common and is exactly what Microsoft describes remote phishing attacks as targeting: identity proofs that can be stolen or relayed without physical access to the device.
Resistant to a convincing fake login page
Passkeys deployedYes
Password plus MFANo
Password onlyNo
Resistant to relay and adversary in the middle
Passkeys deployedYes
Password plus MFANo
Password onlyNo
Resistant to SMS interception
Passkeys deployedYes
Password plus MFADepends
Password onlyNot applicable
Resistant to MFA fatigue prompting
Passkeys deployedYes
Password plus MFAPartly
Password onlyNot applicable
Typical sign-in time
Passkeys deployed3 seconds
Password plus MFA69 seconds
Password onlyFaster, and unsafe
Reported sign-in success rate
Passkeys deployed95%
Password plus MFA30% for legacy methods
Password onlyNot comparable
Password reset burden on the helpdesk
Passkeys deployedReduced
Password plus MFAUnchanged
Password onlyHigh
Device provenance available
Passkeys deployedWith attestation
Password plus MFANo
Password onlyNo
Works across cloud and on-premises resources
Passkeys deployedYes
Password plus MFAYes
Password onlyYes
Frequency in the UAE market
Passkeys deployedRare
Password plus MFACommon
Password onlyStill common
Feature
Passkeys deployed
Password plus MFA
Password only
Resistant to a convincing fake login page
YesNoNo
Resistant to relay and adversary in the middle
YesNoNo
Resistant to SMS interception
YesDependsNot applicable
Resistant to MFA fatigue prompting
YesPartlyNot applicable
Typical sign-in time
3 seconds69 secondsFaster, and unsafe
Reported sign-in success rate
95%30% for legacy methodsNot comparable
Password reset burden on the helpdesk
ReducedUnchangedHigh
Device provenance available
With attestationNoNo
Works across cloud and on-premises resources
YesYesYes
Frequency in the UAE market
RareCommonStill common
The two types

Device-bound against synced, on the points that actually differ.

Both are a significant security upgrade over phishable multifactor methods. The choice is about provenance, cost and adoption rather than about one being secure and the other not.
ConsiderationDevice-boundSynced
Where the private key livesOne physical device, never leaves itEncrypted locally, synced to a cloud provider
Examples named by MicrosoftMicrosoft Authenticator, FIDO2 security keysApple iCloud Keychain, Google Password Manager
Supports attestationYes, where the authenticator is certifiedNo, stated explicitly
Device provenanceYes, when attestedNo
Microsoft recommends forHighly regulated industries, elevated privilege usersMost users outside those environments
Cost profileEquipment, training and helpdesk, especially on lost keysDescribed as a low-cost alternative
Recovery when the device is lostAccount recovery process neededAvailable on other devices with the provider
Phishing resistanceYesYes
How a rollout runs

Five steps, and the policy decision comes before the pilot.

Typically six to twelve weeks depending on population size and how many legacy blockers exist. The technical configuration is a small part of it.
  1. 1

    Decide the attestation policy, per population

    Enforcing attestation at the passkey profile level excludes synced passkeys entirely, so this decision determines what every user needs. We split by population rather than deciding once: attested device-bound passkeys for administrators and elevated privilege users, synced passkeys for the general workforce.

  2. 2

    Find the blockers

    Legacy applications, on-premises systems and third-party services that cannot support modern authentication, plus any population without a suitable device. This is the step that sets realistic scope, and skipping it is the most common reason a passwordless project stalls at sixty percent and stays there.

  3. 3

    Design and test recovery before registering anybody

    Lost phone, lost security key, new starter, leaver, and a tested break-glass path for administrators. Microsoft notes that security key loss specifically increases helpdesk cost through account recovery, so the process needs to exist and needs to have been walked through by a real person.

  4. 4

    Pilot with the privileged population

    Small group, highest risk, most motivated, and the people most able to report a problem clearly rather than quietly working around it. This is where the equipment, the enrolment experience and the recovery process get tested against reality.

  5. 5

    Roll out broadly, then reduce password reliance

    Synced passkeys to the general population, where registration rates are high and the experience sells itself. Then the separate and slower project of reducing what passwords can still do, because removing the password entirely is a different piece of work from adding a better credential alongside it.

Straight answers

What organisations ask about passwordless and passkeys.

Microsoft publishes specific figures based on hundreds of millions of consumer Microsoft account users: synced passkeys are fourteen times faster than a password plus traditional multifactor combination, at three seconds against sixty nine, ninety nine percent of users successfully register, and sign-in succeeds ninety five percent of the time against thirty percent for legacy authentication methods. Those are Microsoft numbers from consumer scale, and your enterprise experience will vary, but the direction is not in doubt.

Because they are origin-bound. The credential is a key pair where the private key stays on your device and the public key sits with the specific site or application it was created for, so the passkey only works on that origin. A convincing fake login page is a different origin and the passkey simply will not work there, regardless of how completely the user is fooled. There is no code to read out and no prompt to approve.

That is what verifier impersonation resistance addresses. Microsoft describes it as ensuring the authenticator only releases secrets to the relying party the passkey was registered with, and not to an attacker pretending to be that party. This is the specific attack that defeats a great deal of traditional multifactor authentication, and it is the main technical reason to move rather than simply adding another factor.

Device-bound passkeys have a private key created and stored on one physical device that never leaves it, with Microsoft Authenticator and FIDO2 security keys given as examples. Synced passkeys have the key created by the hardware security module, encrypted locally, then synced to a cloud passkey provider, with Apple iCloud Keychain and Google Password Manager named. Both are phishing resistant. They differ on provenance, cost and recovery.

For most of your workforce, probably yes. Microsoft states that for users outside highly regulated environments or without access to sensitive systems, synced passkeys offer a convenient, low-cost alternative to traditional multifactor authentication, and notes that Apple and Google have implemented advanced protections for passkeys stored in their clouds. For administrators and elevated privilege users, device-bound with attestation is the stronger position.

It verifies the authenticity of the passkey provider or device during registration, providing cryptographically verifiable device identity through the FIDO Metadata Service so that relying parties can validate the authenticator model and apply policy for certified devices. The trade-off is absolute: Microsoft states that synced passkeys do not support attestation, and that if attestation is enabled at the passkey profile level, only device-bound passkeys are allowed.

Almost certainly not. Microsoft recommends FIDO2 security keys for highly regulated industries or users with elevated privileges, and notes they can increase costs for equipment, training and helpdesk support, particularly where users lose keys and need account recovery. For everybody else, passkeys in Microsoft Authenticator or synced passkeys using the phone the person already carries are the sensible route.

It depends on the type, which is why the decision matters. A synced passkey is available on other devices signed in to the same passkey provider, so recovery is usually straightforward. A device-bound passkey on a lost security key or a lost phone needs an account recovery process, and Microsoft calls this out specifically as a helpdesk cost. Either way, the process needs designing and testing before rollout, not during the first incident.

Microsoft states that passkeys can be used to sign in to Microsoft Entra ID or to Microsoft Entra hybrid joined Windows 11 devices, with single sign-on to cloud and on-premises resources. Whether every one of your specific on-premises applications benefits depends on how they authenticate, which is exactly why identifying legacy blockers is an early step rather than a discovery made halfway through.

Yes. A passkey can be used on the same device where it is stored, cross-device via a QR code, or through a FIDO2 security key. The cross-device route is what makes this workable for shared terminals, shift environments and the situation where somebody needs to sign in on a colleague machine, without registering a credential on every device in the building.

No. Passkeys follow FIDO2 standards, using WebAuthn for browsers and the client to authenticator protocol for authenticator communication, and Microsoft describes them as interoperable standards developed by industry security experts. The same credential model works across providers, which is why Apple iCloud Keychain and Google Password Manager appear in Microsoft own documentation as passkey providers.

Traditional multifactor adds a second phishable proof: a code, a prompt, a message. Microsoft describes remote phishing attacks as aiming to steal or relay exactly those proofs without physical access to the device, and notes that AI-driven attack toolkits are making this more sophisticated and scalable. A passkey is not a second proof to steal, it is a cryptographic credential bound to one origin. It replaces the phishable element rather than adding to it.

No, and treating that as the goal is why some of these projects stall. Adding a phishing-resistant credential alongside the password delivers most of the security benefit immediately. Removing what a password can still do is a separate and slower piece of work, dependent on legacy applications and processes. We scope them separately so the first delivers value while the second proceeds at its own pace.

Six to twelve weeks for most organisations, and the constraint is rarely technical. The attestation policy decision takes a workshop. Finding legacy blockers takes a couple of weeks and determines realistic scope. Designing and testing recovery takes a week. The pilot with privileged users takes two to three weeks. Broad rollout moves quickly once the experience is proven, because the registration rate is high.

We scope per organisation, driven by population size, whether security keys are needed for part of it, and how many legacy blockers need work. Hardware where security keys are required is a separate cost. What we will tell you free in the first conversation is which of your populations genuinely needs attested device-bound credentials, because that number is usually much smaller than people assume.
Before rolling out

Fifteen questions worth answering first.

The first group is policy. The second is your device reality, which determines what is actually possible. The third is the fallback path, and it is the part that gets skipped and then causes the lockouts.

Policy

  • Will you enforce attestation, and for whom?
    Enforcing it excludes synced passkeys entirely.
  • Which populations need device-bound passkeys?
    Microsoft recommends them for elevated privilege users.
  • Are you in a highly regulated function?
    That is Microsoft own trigger for security keys.
  • Is there a policy on personal devices?
    Synced passkeys frequently live on a personal phone.
  • Will passwords be removed or just deprioritised?
    Two very different projects.

Device reality

  • What proportion of staff have a modern smartphone?
    Synced passkeys depend on it.
  • Are your Windows devices on Windows 11?
    Relevant to sign-in scenarios and hybrid join.
  • Are devices Entra joined or hybrid joined?
    Determines the single sign-on experience.
  • Are there shared or kiosk devices?
    Cross-device sign-in via QR code helps here.
  • Do you have an Apple and Android mix?
    Both have synced passkey providers.

The fallback path

  • What happens when somebody loses their phone?
    Decide before rollout, not during.
  • What is the helpdesk recovery process?
    Security key loss is more costly to recover.
  • Is there a break-glass path for administrators?
    Tested, not assumed.
  • Are legacy applications blocking the move?
    They usually are, and need identifying early.
  • Who is in the pilot group?
    People who will report problems rather than work around them.
Related reading

The pages around this one.

MFA solutions

The broader multifactor picture, including the methods passkeys are designed to replace and why they are no longer sufficient.

Learn more

Conditional Access

The policy layer that decides when a phishing-resistant credential is required, and for whom.

Learn more

Privileged Identity Management

The other half of protecting administrators: removing standing privilege as well as strengthening how they authenticate.

Learn more
Next step

Start with your administrators. It is a small group and the largest risk reduction available.

Microsoft recommends device-bound credentials specifically for elevated privilege users, and that population is usually small enough to equip and train in a fortnight. Everybody else can follow with synced passkeys, where registration rates are high and the experience sells itself.

Book a passwordless readiness reviewCall +971 56 613 2743

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