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Data protection impact assessment, UAE

The assessment has four required contents. Most of the documents we review answer the first and skip the second.

A data protection impact assessment describes the processing, assesses whether it is necessary and proportionate, assesses the risk to the people involved, and states the measures addressing that risk. The necessity and proportionality assessment is where most fall down, because it is the one that can conclude you should not do it.

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Data protection impact assessment for UAE organisations
  • Four contentsThe minimum a DPIA must contain
  • Three named casesWhere an assessment is specifically required
  • High risk triggerLikely high risk to rights and freedoms
  • Before processingIt is a design control, not a review
What the assessment requires

Six things that determine whether an assessment would stand up.

The clearest published statement of the requirement is GDPR Article 35, which applies directly to UAE organisations processing the data of people in the European Union and which sets the shape most privacy regimes have since followed. The UAE obligation is confirmed against the local law for each organisation.

The trigger is likely high risk, not a category of data

The requirement arises where processing is likely to result in a high risk to the rights and freedoms of natural persons, in particular where new technologies are involved. That framing matters because it is about consequence to people rather than about whether the data feels sensitive, and it is why novel technology attracts the requirement even with ordinary data.

Three cases where it is specifically required

A systematic and extensive evaluation of personal aspects based on automated processing including profiling, where decisions produce legal or similarly significant effects. Processing on a large scale of special categories of data, or of criminal conviction and offence data. And systematic monitoring of a publicly accessible area on a large scale.

A systematic description of the processing and its purposes

The first required content, including where relevant the legitimate interests pursued by the controller. In practice this is the part organisations complete adequately, because it is descriptive. It is also the part that most often reveals that nobody had previously written down exactly what the system does with personal data.

Necessity and proportionality, which is the difficult part

The second required content is an assessment of the necessity and proportionality of the processing in relation to the purposes. This is the section most commonly skipped or reduced to a sentence, because a genuine answer can conclude that a less intrusive approach would achieve the same purpose, which is an uncomfortable finding to write about a project already underway.

Risk to the people, not risk to the organisation

The third required content is an assessment of the risks to the rights and freedoms of data subjects. That is a different exercise from an information security risk assessment, which asks what the organisation could lose. Both are legitimate. Substituting one for the other is the second most common defect in the assessments we review.

Measures, safeguards and mechanisms, stated specifically

The fourth required content is the measures envisaged to address the risks, including safeguards, security measures and mechanisms to ensure the protection of personal data and to demonstrate compliance. Specific measures with owners, not a general commitment to appropriate technical and organisational measures, which is a restatement of the obligation rather than a response to it.

The section that gets skipped

Necessity and proportionality is a required content, and it can conclude no.

Of the four required contents, this is the one most often reduced to a sentence, and it is the one that makes the assessment a control rather than a record.

  • The requirement is an assessment of the necessity and proportionality of the processing operations in relation to the purposes. Not a statement that the processing is necessary, an assessment of whether it is.
  • A genuine assessment asks whether the purpose could be achieved with less data, with data held for less time, with aggregation rather than identification, or without the processing at all. Sometimes the answer is that it could, and that is precisely the value of doing the assessment before the system is built.
  • This is uncomfortable when the project is already funded and underway, which is exactly why the assessment belongs at design stage rather than as a compliance step before go-live. At design stage a finding is a change. Before go-live it is a delay.
  • It is also the section a supervisory authority or a regulator will look at hardest, because a description of processing tells them what you do and the necessity assessment tells them whether you thought about it.
Ask us to run the assessment at design stage
How we approach it

Four things that make an assessment a control rather than a record.

The template is not the problem. Every organisation has a serviceable template. What determines whether the assessment does anything is when it is run and whether the difficult section is answered honestly.

We answer the necessity question properly, and early

Could the purpose be achieved with less data, shorter retention, or without identifying people. That question has a real answer, and at design stage the answer is a design change. Before go-live it is a delay, and after go-live it is a finding somebody has to explain. The timing determines the cost of every conclusion.

We assess risk to the people, not to the organisation

A privacy assessment asks what could happen to the individuals whose data this is. An information security risk assessment asks what the organisation could lose. Both are legitimate and they are different exercises. Substituting the second for the first is the most common structural defect in the assessments we review.

We write specific measures with owners, not general commitments

The requirement is the measures envisaged to address the risks, including safeguards, security measures and mechanisms to demonstrate compliance. A commitment to appropriate technical and organisational measures restates the obligation. Named measures with named owners and dates respond to it, and they are what an auditor can verify later.

We involve the people the regulation says to involve

The advice of the data protection officer is required where one is designated. The views of data subjects or their representatives are to be sought where appropriate, which in practice means workplace monitoring cases most often. Both are frequently skipped, and both are visible omissions if the assessment is ever examined.

Where this applies

Six UAE situations where an assessment is required or clearly advisable.

The named cases in the regulation map closely onto projects UAE organisations are running now, particularly anything involving models, biometrics or monitoring.

A business deploying a model that makes decisions about people

Systematic and extensive evaluation of personal aspects based on automated processing, including profiling, where decisions produce legal or similarly significant effects, is one of the three specifically named cases. Screening, scoring, eligibility and prioritisation systems all fall here, and increasingly so does anything with a model in the decision path.

An organisation deploying cameras across a site or a portfolio

Systematic monitoring of a publicly accessible area on a large scale is named directly. In the UAE, camera systems across malls, campuses, compounds and mixed-use developments meet that description comfortably, and the assessment is where the retention period and the access model get decided rather than assumed.

A healthcare organisation processing health data at scale

Special categories of data processed on a large scale is the second named case. Health data qualifies, and so does biometric data processed for the purpose of uniquely identifying a person. Both are common in UAE healthcare, and the assessment is a requirement rather than a best practice in those circumstances.

An employer introducing workplace monitoring

This is where the requirement to seek the views of data subjects or their representatives most often becomes relevant. Monitoring introduced without that step, and without a documented necessity assessment, is both a compliance exposure and an industrial relations problem, and the second usually arrives first.

A business introducing biometric access or identification

Biometric data processed to uniquely identify a person is a special category, and access control deployments frequently process it at a scale that meets the threshold. The necessity question is particularly pointed here, because a card or a credential usually achieves the same access control purpose with far less exposure.

A firm launching a product that uses customer data in a new way

The general trigger is processing likely to result in a high risk to rights and freedoms, in particular using new technologies. A new product that uses existing customer data for a purpose customers would not expect meets that description regardless of whether the data itself is sensitive, and the assessment belongs in the product design.

Three positions

How UAE organisations handle privacy assessments.

The middle column is the common one. A template is completed before go-live, it describes the processing accurately, and it has never caused a design to change.
Processing described systematically
Assessment at design stageYes
A template completed before go-liveYes
No assessmentNo
Necessity genuinely assessed
Assessment at design stageYes
A template completed before go-liveRarely
No assessmentNo
Less intrusive alternatives considered
Assessment at design stageYes
A template completed before go-liveNo
No assessmentNo
Risk assessed to people, not the organisation
Assessment at design stageYes
A template completed before go-liveSometimes
No assessmentNo
Measures specific with owners
Assessment at design stageYes
A template completed before go-liveGeneric
No assessmentNo
Residual risk accepted by a named person
Assessment at design stageYes
A template completed before go-liveNo
No assessmentNo
Data protection officer advised
Assessment at design stageYes
A template completed before go-liveSometimes
No assessmentNo
Data subject views sought where appropriate
Assessment at design stageYes
A template completed before go-liveRarely
No assessmentNo
Has ever changed a design
Assessment at design stageYes
A template completed before go-liveNo
No assessmentNot applicable
Cost of a finding
Assessment at design stageA design change
A template completed before go-liveA delay
No assessmentAn incident
Feature
Assessment at design stage
A template completed before go-live
No assessment
Processing described systematically
YesYesNo
Necessity genuinely assessed
YesRarelyNo
Less intrusive alternatives considered
YesNoNo
Risk assessed to people, not the organisation
YesSometimesNo
Measures specific with owners
YesGenericNo
Residual risk accepted by a named person
YesNoNo
Data protection officer advised
YesSometimesNo
Data subject views sought where appropriate
YesRarelyNo
Has ever changed a design
YesNoNot applicable
Cost of a finding
A design changeA delayAn incident
When an assessment is needed

The general trigger, the three named cases, and what they look like in practice.

Trigger and cases as stated in Article 35. The right hand column is what these look like in UAE organisations, which is ours rather than the regulation.
CaseWhat the regulation saysWhat it looks like here
General triggerProcessing likely to result in a high risk to the rights and freedoms of natural persons, in particular using new technologiesAny new system that makes decisions about people, or that handles their data in a way they would not expect
Automated evaluation and profilingSystematic and extensive evaluation of personal aspects based on automated processing, including profiling, producing legal or similarly significant effectsCredit and eligibility decisions, automated screening, scoring models, and increasingly anything with a model behind it
Special categories at scaleProcessing on a large scale of special categories of data, or of personal data relating to criminal convictions and offencesHealth data, biometrics used for identification, and background screening operations
Systematic public monitoringSystematic monitoring of a publicly accessible area on a large scaleCamera systems across a site or a portfolio, footfall analytics, and vehicle recognition
Advice of the data protection officerThe controller shall seek the advice of the data protection officer, where designatedWhere a data protection officer exists, their involvement is a requirement rather than a courtesy
Views of data subjectsWhere appropriate, the controller shall seek the views of data subjects or their representatives on the intended processingEmployee representatives for workplace monitoring, which is where this most often applies
How an engagement runs

Five steps, and the earlier it starts the cheaper every finding is.

Typically two to four weeks per assessment. The description and risk work is straightforward. The necessity discussion is where the time goes, because it involves people who own the project.
  1. 1

    Confirm whether an assessment is required, and under what

    Against the general trigger of likely high risk to rights and freedoms, the three specifically named cases, and the local obligation, which we confirm against UAE law for your circumstances rather than assuming it mirrors another regime. That answer determines whether this is mandatory, advisable or unnecessary.

  2. 2

    Describe the processing systematically

    The categories of data, the people involved, the purposes including any legitimate interests pursued, the lawful basis for each element, everybody with access including processors and anybody offshore, the retention and the reason for it. This is descriptive work and it frequently produces the first surprise.

  3. 3

    Assess necessity and proportionality honestly

    Could the purpose be achieved with less data, a shorter retention, aggregation instead of identification, or not at all. The least intrusive alternative has to be considered in order to be rejected. This is the section that makes the assessment a control, and it is run with the people who own the project rather than about them.

  4. 4

    Assess risk to the individuals and design the measures

    What could happen to the people whose data this is, stated concretely rather than as a category. Then the measures envisaged to address those risks, including safeguards, security measures and mechanisms to demonstrate compliance, each specific and each with an owner and a date.

  5. 5

    Take advice, record acceptance and keep it live

    The advice of the data protection officer where one is designated, and the views of data subjects or their representatives where appropriate. Residual risk accepted by a named person with the authority to accept it. Then a trigger for review, because an assessment describes a system as designed and systems change.

Straight answers

What organisations ask about privacy impact assessments.

The general trigger is processing likely to result in a high risk to the rights and freedoms of natural persons, in particular where new technologies are used. Three cases are specifically named: systematic and extensive automated evaluation including profiling with legal or similarly significant effects, large scale processing of special categories or criminal conviction data, and systematic monitoring of a publicly accessible area on a large scale.

It applies directly where you process the data of people in the European Union. Separately, the UAE has its own data protection regime, and impact assessment obligations under it are something we confirm against the law for your circumstances rather than assume mirror another regime. In practice most organisations that meet the named cases should assess regardless of which obligation applies.

Four things at minimum. A systematic description of the processing operations and purposes, including any legitimate interests pursued. An assessment of the necessity and proportionality of the processing in relation to the purposes. An assessment of the risks to the rights and freedoms of data subjects. And the measures envisaged to address those risks, including safeguards, security measures and mechanisms to ensure protection and demonstrate compliance.

Because it is the only part that can change the outcome. A description records what you intend to do. A risk assessment records what could go wrong. The necessity and proportionality assessment asks whether you should do it in this form at all, and sometimes the honest answer is that a less intrusive approach achieves the same purpose. That is what makes the assessment a control.

At design stage, before the system is built. The requirement is to carry it out prior to the processing, and the practical reason is cost. A finding at design stage is a design change. The same finding before go-live is a delay. The same finding after go-live is something somebody has to explain, usually to a regulator or a customer.

No, and conflating them is the most common structural defect we see. A security risk assessment asks what the organisation could lose. A privacy impact assessment asks what could happen to the individuals whose data is being processed. Both are legitimate and necessary, they use different framing, and one does not satisfy the requirement for the other.

Yes, where one is designated. The controller is required to seek the advice of the data protection officer in carrying out the assessment. That is not a courtesy or a review step, it is part of the process, and its absence is visible if the assessment is ever examined by a regulator or a customer.

Where appropriate, the controller is to seek the views of data subjects or their representatives on the intended processing. In practice the clearest case is workplace monitoring, where employee representatives are the natural route. It is frequently omitted, and it is both a compliance omission and the step that most reduces the chance of the deployment causing a dispute.

Then the design changes, the measures increase, or the processing does not proceed in that form. That is the assessment working rather than failing. Where high residual risk remains after all measures are applied, there are further obligations that depend on the regime and the circumstances, and that is a point at which specific legal advice belongs in the conversation.

Yes, and most organisations should. A template ensures the four required contents are all present and makes assessments comparable across projects. What a template cannot do is answer the necessity question, which requires a real discussion with the people who own the project. A completed template with a one-line necessity section is the outcome to avoid.

Two to four weeks for most single systems, with the description and risk work moving quickly and the necessity discussion taking the time. Complex processing, several processors, or offshore access extends it. The most common cause of delay is scheduling the conversation with the project owner, which is also the conversation that matters most.

Sometimes, where the processing operations are genuinely similar and present similar risks. More often a programme contains several distinct processing operations with different purposes, different data and different risks, and treating them as one produces an assessment too general to be useful. Deciding the boundary is part of the scoping.

The assessment describes the system as designed, so a material change to purpose, data, retention, access or the model behind a decision should trigger a review. Building that trigger into your change process is the only reliable way, because an assessment reviewed only when somebody remembers is an assessment that describes a system you no longer run.

It brings more processing within the trigger rather than changing the requirement. Systems using new technologies are specifically within the general trigger, and automated evaluation with significant effects is one of the named cases. In practice a great deal of what organisations are deploying now meets the threshold, and the necessity question is more pointed rather than less.

We scope per assessment, driven by the complexity of the processing and how many distinct operations are involved. Where an organisation needs several, establishing a template and a process, then running the first two together, is usually more efficient than commissioning each separately, and it leaves you able to run the routine ones internally.
Running the assessment

Fifteen questions the assessment has to answer.

The first group is the description, the second is the necessity test, and the third is risk and measures. An assessment that skips the second group is a record rather than a control.

Describing the processing

  • What data, about whom, and how much?
    Specific categories, not personal data generally.
  • What is the purpose, precisely?
    A vague purpose cannot be tested for necessity.
  • What is the lawful basis?
    And is it the same for every element.
  • Who has access, including processors?
    Including anybody offshore.
  • How long is it kept, and why?
    Retention is part of the description.

Necessity and proportionality

  • Could the purpose be met with less data?
    The core question.
  • Could it be met with a shorter retention?
    Frequently yes.
  • Could it be met without identifying people?
    Aggregation or pseudonymisation.
  • Is the intrusion proportionate to the benefit?
    State the benefit specifically.
  • What is the least intrusive alternative?
    It has to be considered to be rejected.

Risk and measures

  • What is the risk to the people involved?
    Not to the organisation.
  • What would the worst outcome be for them?
    Stated concretely.
  • What specific measures reduce that risk?
    With owners and dates.
  • What residual risk remains?
    And who accepted it.
  • Has the data protection officer advised?
    Required where one is designated.
Related reading

The pages around this one.

UAE PDPL compliance

The wider data protection programme this assessment sits within.

Learn more

GDPR for UAE businesses

Whether and how the European regime applies to you.

Learn more

Data lifecycle management

Retention, which is part of the processing description and often part of the answer.

Learn more
Next step

Read the necessity section of your last assessment. If it is one sentence, that is the finding.

It is a required content and it is the one that can change a design. An assessment where it has been reduced to an assertion has recorded a decision rather than tested one, which is a difference a regulator will notice.

Book a privacy impact assessmentCall +971 56 613 2743

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