Power Pages: external-facing portals connected to your Microsoft tenant.
Power Pages is the low-code platform for building secure external websites and portals for customers, vendors, partners, applicants, citizens. Authenticated and anonymous scenarios. Connected to Dataverse so portal interactions flow into D365 Customer Service, D365 Sales, or any Power App. Pre-built templates for customer self-service, vendor portal, application intake, event registration.
- TemplatesPre-built starting points
- DataverseNative data backbone
- Entra B2CExternal identity
- 4-12wkTypical portal build
Six functions for external-facing portals.
Portal design and templates
Pre-built templates: customer self-service, vendor portal, partner portal, application intake, employee self-service, event registration. Visual designer for layout. Custom branding aligned to your design system.
Authenticated and anonymous access
Anonymous browsing for marketing-style content. Authenticated portal for personal accounts: Microsoft accounts, social logins, Entra B2C, custom identity providers. Per-user data access enforced via row-level security.
Dataverse integration
Portal data lives in Dataverse alongside your D365 modules. Customer-submitted forms create Dataverse records; staff view and edit in D365; updates reflect back to portal users. One source of truth.
Power Automate workflows
Portal interactions trigger Power Automate flows: submission acknowledgements, internal notifications, approval routing, integration with downstream systems.
Copilot Studio agents
Embedded AI chat agents handling Tier-0 enquiries on the portal: account questions, document downloads, FAQs. Escalation to human agents when needed.
Security and governance
WAF protection, DDoS protection (Azure Front Door), per-user row-level security in Dataverse, audit logging. Compliance posture inherited from Power Platform / Microsoft tenant.
Four reasons clients pick us for Power Pages.
Connected to D365 from day one
Portal submissions create D365 records: cases, opportunities, contacts, custom entities. No separate customer database; one customer record across portal, sales, service, and finance.
Arabic and bilingual support
UAE-facing portals typically need Arabic and English. We configure right-to-left support, bilingual content management, language-aware notifications. PDPL-aligned consent flows in both languages.
Outcome-led, not template-led
We start with the business outcome (deflect cases, accept applications, surface account data) and pick the portal pattern that fits. Templates accelerate delivery but the design follows the outcome, not the other way around.
Performance and SEO done right
Portal pages indexed for search where appropriate (vendor portal, knowledge base), gated where not (authenticated areas). Image optimisation, Core Web Vitals, structured data: SEO best practice applied so the portal is found.
Six high-value portal patterns.
Customer self-service portal
Case submission, status tracking, knowledge base search, account management, document downloads. Common with D365 Customer Service.
Vendor / supplier portal
Vendor onboarding, invoice submission, PO viewing, payment status, document exchange. Connected to D365 Business Central / Finance.
Partner / channel portal
Deal registration, marketing material, training resources, commission tracking for sales partners.
Application intake portal
Student applications, job applications, programme enrolment. Document upload, status tracking, automated communications.
Patient portal
Appointment booking, medical records access, billing, intake forms, prescription requests. PDPL-aligned.
Tenant / resident portal
Property management portal: maintenance requests, rent payments, community announcements. Connected to D365 Field Service.
Four portal-building approaches compared.
| Feature | Microsoft Power Pages | Salesforce Experience Cloud | Custom-built web portal (React, etc.) | WordPress + plugins |
|---|---|---|---|---|
M365 / D365 native data | Salesforce-native | Build it | Build it | |
Authenticated user accounts | Build it | Plugin | ||
Per-user data security (RLS) | Build it | Plugin | ||
Time to first portal live | 4-12 weeks | 8-20 weeks | 12-32 weeks | 4-8 weeks |
Citizen-developer accessible | Salesforce admin | |||
Production-grade security | Build it | Variable | ||
Compliance evidence pack | Microsoft | Salesforce | Build it | Build it |
Total cost over 3 years | Mid | High | Highest | Lowest visible |
Four phases over 4-12 weeks for typical portal builds.
- 1
Outcome and design workshop
1-2 weeks
Map portal users, their journey, target outcomes. Wireframe portal layout. Define authentication, data flows, integration. Output: written portal design.
- 2
Build and configuration
2-6 weeks
Portal built from template or custom design. Authentication configured (Entra B2C or social). Dataverse data model. Power Automate workflows. Custom branding applied.
- 3
Pilot and iterate
1-2 weeks
Pilot with limited user group or test cohort. Performance and security validated. User-feedback-driven iteration. Adoption-tracking baseline established.
- 4
Launch and optimise
1-2 weeks plus ongoing
Full launch with user communications. Adoption tracking. Monthly performance review for first three months. SEO tuning for indexed portals. Quarterly evolution thereafter.
“We needed a vendor portal to replace email-based invoice submission. Built it on Power Pages in 8 weeks, connected to D365 Business Central. Vendors now upload invoices directly with status visibility. Our AP team time on chasing missing documents has dropped by 60%. The portal looks like part of our brand, not a generic SharePoint page.”
What buyers ask before building.
Services that pair with Power Pages.
Book a scoping call and get a portal proposal in 5 days.
A scoping call covers your portal users, target outcome, data backend, integration needs. Output: written Power Pages portal proposal with design, timeline, fixed fee.
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